- Chenega Corporation (St. Louis, MO)
- … Operations Manager . + Escalate any end-user support issues to IT Operations Manager for Tier 2 level support. + Perform regular inventory of all ... users with software, hardware, and peripheral issues at a Tier 1 level.Working under the supervision of the Associate...-related equipment and submit the appropriate documentation to the IT Operations Manager . + Apply… more
- Red River (Arlington, VA)
- …Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager will have in-depth knowledge of ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...customer issues and requests. + Plan, direct, and manage IT help desk operations , ensuring high-quality service… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead the operations of the Technical ... issues, questions, and requests. + Demonstrate excellence in planning, directing, and managing IT operations helpdesk in an organization similar in size to DoD.… more
- GCyber (Arlington, VA)
- … within a DoD IT environment, demonstrating a track record of successful IT operations and management. + At least 5 years of experience in customer ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager ...or equivalent. + Demonstrated ability to plan, direct, manage IT operations help desks in an organization… more
- SHI (Somerset, NJ)
- **Job Summary** A PPSS Partner Operations Specialist - Tier 1's primary focus is to support Sales and act as a subject matter expert for all operational needs ... processes, effectiveness, profitability, and future initiatives. This position will report to a Manager of PPSS Partner Operations . This position is required to… more
- INTECON (Fort Huachuca, AZ)
- …Active DOD Security Clearance Required (Secret or Higher) Job Role: EKMS / KMI - Tier 2 Help Desk Technician Location: Onsite - Fort Huachuca, Arizona Job Type: Full ... Estimated Close Date: 7/1/2024 INTECON is seeking a full-time Tier 2 Help Desk Technician at Ft. Huachuca, AZ....with accurate feedback. + Use the Hewlett Packard Service Manager (HPSM) to determine if the problem has been… more
- BAE Systems (Columbia, SC)
- …a Windows Active Directory environment; OR 2 years experience in Windows Active Directory, network, IT operations and IT hardware support Able to attain a ... administration, support, and technical assistance to EOUSA and USAO IT Systems Manager Staff in 94 US...NISPOM. **Preferred Education, Experience, & Skills** **Preferred Qualifications:** + Tier 2 IT Helpdesk experience + … more
- Umpqua Bank (WA)
- …relationships and user confidence, maintaining effective lines of communication. + ** IT Operations ** + Identify, troubleshoot, and remediate the incidents ... Salesforce Admin. / Tier II Technical Support Specialist Innovation and Technology...consistently researching and proposing better means of delivering stable IT services. + Own the performance management opportunities and… more
- Trace Systems Inc (Aberdeen Proving Ground, MD)
- …tools. + Proficient with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager ... Overview: Job Title: System Administrator Tier III Location: Aberdeen Proving Grounds, MD Security...system deployment, management, and troubleshooting of messaging protocols and operations with Microsoft Exchange 2003 and Exchange 2010 products.… more
- Leidos (Fort Meade, MD)
- …Leidos is seeking an experienced **Subject Matter Expert (SME) to provide Tier 3** sustainment support to a mission critical IP voice transport network ... availability, and performance. The SME will work closely with operations , management, and customer stakeholders to ensure the network...may be substituted for a degree at the Hiring Manager 's discretion. + Ability to work in a team… more
- Truist (Zebulon, NC)
- …+ Interface with other teams in Information Security (eg network operations , cyber threat intel, vulnerability management) along with information and liability ... security investigations and incidents. + Assist in ensuring all operations and maintenance activities are properly documented and updated...Cybersecurity or related work 3. Broad knowledge of general IT with a focus area in two or more… more
- CACI International (Arlington, VA)
- …None Type of Travel: None * * * CACI is seeking highly skilled and experienced IT Operations Manager to oversee a hybrid operational team covering day to ... IT Operations & Maintenance (O&M) Manager Job Category: Project and Program Management Time Type: Full...day Tier 2 and Tier 3 support services to… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day to ... Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time...day Tier 2 and Tier 3 support services to include 60+ administrators… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …more, we make our customers' complex projects simple, successful, and sustainable. IT Manager - Application Administrator/Site Reliability Engineer - Enterprise ... Solutions - Hybrid We have an exciting opportunity for a Hybrid IT Manager to join the Enterprise Solutions team! In this role, you will lead a team of App… more
- Robert Half Technology (Minneapolis, MN)
- Description Interim IT Manager Responsibilities: * Oversee and...software licenses. * Supervise Tier 1 and Tier 2 help desk operations . * Manage ... relationships with Managed Service Providers (MSP) handling Tier 3 support. * Proficiently use Microsoft Office 365,...a smaller environment where they not only manage the IT team, budget and projects, but can also serve… more
- Pacific Northwest National Laboratory (Richland, WA)
- … Engineer - Change & Release Manager ** to work within the Cybersecurity & Digital Operations Division. The IT Engineer - Change & Release Manager is an ... productivity and flexible work. The Cyber Security and Digital Operations division is responsible and accountable to DOE for...dexterity through an engaging and intuitive work environment. The IT Engineer - Change & Release Manager … more
- Federal Acquisition Service (IN)
- …Please reapply to this announcement for reconsideration. Responsibilities As a Supervisory IT Program Manager (ENTARCH/INFOSEC) you will provide day to day ... management and performance management of system, network and/or application development, operations , and maintenance. Monitor existing IT materials and conduct… more
- Pennsylvania State University (University Park, PA)
- …. JOB DESCRIPTION AND POSITION REQUIREMENTS: We are searching for an IT Infrastructure Senior Manager to join our Information Technology Services ... and managing the Infrastructure Division and will oversee the implementation and operations of core information systems that support IT infrastructure for… more
- Jacobs (Warrenton, VA)
- …and back end of new products and processes. Responsibilities: + Oversee the daily operations of the IT Operations department to ensure the functionality, ... of troubleshooting activities for critical service disruptions/VIP impacts. + Manage Tier 3 operations Systems, Network, and Unified Communications teams… more
- CACI International (Huntsville, AL)
- …environment. CACI is hiring an Applications and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and ... Application and Platform Operations Center (APOC) Manager - NASA...proactive remediation, and self-healing. + Incident triage, escalation to Tier 3 (Agile Product and Shared Services Teams), and… more