- TEKsystems (Minneapolis, MN)
- Description: The Service Desk Analyst delivers L1 technical support for primary incident resolution or escalation to L2 support teams as needed. ... incoming incidents and requests concerning the use of supported software and hardware. Service Desk Analysts are provided with a suite of support tools and an… more
- Two95 International Inc. (Martinsville, VA)
- …to call centers and fulfillment warehouses. The technician is responsible for resolving help/ service desk issues of moderate to high levels of complexity, ... Title: Help Desk Specialist Location: Martinsville, Virginia Position: Contract (1...Position: Contract (1 Month) Rate: Best Possible Summary Covers L1 to L2 support in a three-tiered… more
- Santander US (Holmdel, NJ)
- …metrics current. The role will oversee direct or indirect engagement into Service Desk Request Fulfilment, Incident Management, Problem Management, Defects ... discipline and a conducive environment for continuous improvements in the service resilience and the Level 2 production support. Responsibilities include setting… more