- Leidos (Rockville, MD)
- … Lead ** to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position may be on client-site in the Rockville, ... MD/DC area. As a Desktop Support Lead , you will oversee a...demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical… more
- City and County of San Francisco (San Francisco, CA)
- …comments, and actions taken in Service Now. Additionally, the Sr. Desktop Support Lead provides supervision to operations support staff, including guiding ... San Francisco serve its residents! The Department of Technology Service Desk is the single point of... request and communicating with the customer. The Senior Desktop Support Lead provides complex technical support… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical ... years of related experience **US Citizenship Required:** Yes **Job Description:** Provides desktop and remote technical support to users on end user hardware.… more
- Montana State University (Bozeman, MT)
- …Computer Support Specialist II will provide technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor service metrics, ... software applications and hardware systems. + In conjunction with the UIT Service Desk , Analyze, troubleshoot, diagnose, and resolve complex user technical… more
- University of Miami (Miami, FL)
- …"UHealth", Information Technology Department has an exciting opportunity for a Sr. Desktop Support Technician. The Sr. Desktop Support Technician provides ... Acts as first point of contact for the problem determination process for desktop and network issues. + Organizes and prioritizes support requests. + Monitors,… more
- Koniag Government Services (Rockville, MD)
- …24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with...ITIL V3/V4 Foundations Certified or HDI Support Center Manager, Desktop Advanced Support Technician, Customer Service Representative.… more
- University at Albany (Albany, NY)
- …support, and maintain all University desktops, mobile devices, and printers. + Work within service teams to resolve service desk incidents and service ... at the University at Albany seeks applicants for a Desktop and Mobile Computing Specialist. The Specialist plays a...of New York (SUNY) system. The Specialist works on service and project teams in support of the University's… more
- Leidos (Belle Chasse, LA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... career and in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- TEKsystems (Westchester, NY)
- …has a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. Each district is comprised ... candidate will report to a Managed Information Technology team lead who supports the district and its staff members....upgrades to the network * Strong Knowledge on troubleshooting desktop systems such as desktops and PCs * Knowledge… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …technical roles, starting with help desk , desktop support engineer, and desktop support lead /supervisor. You are an experienced IT leader who serves as a ... manager with experience in growing a Technical Support and Service Desk team (not an Operations Team)....highly motivated and experienced problem solver with above-average customer service and desktop engineering skills. The Manager… more
- University of Washington (Seattle, WA)
- …highly visible day-to-day operations and support functions for the campus, including: public service desk ; desktop management, support, and lifecycle; event ... of the UW Bothell IT Leadership Team and will lead /manage projects, service and process changes, implement...Manage day-to-day operations within area of responsibility to include service desk ; desktop management, support,… more
- GCI Communication Corp (AK)
- …and software applications, including at least one (1) year Tier I experience as a Service Desk Specialist, Desktop Technician, or in a relevant working ... must reside within 50 miles of Anchorage, Alaska GCI's Service Desk Specialist II is part of...steps taken. + Educate and train users informally on desktop software applications enhancing efficiency and effectiveness. + Mentor… more
- General Dynamics Information Technology (Aberdeen, MD)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers,Help Desk Support,Troubleshooting **Experience:** 7 + years of related ... experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** Transform… more
- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal ... users through direct engagement on tickets, service level monitoring and team mentorship. They are a...Directory, Exchange, and Office 365. + Familiarity with remote desktop tools and ticketing systems. + Understanding of networking… more
- General Dynamics Information Technology (Arlington, VA)
- …Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk...peripherals. + Troubleshooting and resolving issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other… more
- Randstad US (Clive, IA)
- …Essential Functions: + Lead , coach, and mentor a team of service desk engineers, fostering a culture of excellence, collaboration, and continuous ... knowledge across a broad range of IT disciplines, including desktop support, networking, and systems administration. + Demonstrated experience... Lead , coach, and mentor a team of service desk engineers, fostering a culture of… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...this position include responding to Tier-1 level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... based in Wayne, PA**In this role you will: + Lead and manage a team of desktop ...+ Lead and manage a team of desktop support professionals, providing guidance, coaching, and development opportunities… more