- University of Miami (Medley, FL)
- …Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager , Contact Center Operations to work in Medley. Core Job ... Summary: The Sr Manager , Business Operations evaluates, administers, and manages all business...+ Oversee and manage the outreach division of the contact center , including ambulatory referral management, imaging… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first. HCA Healthcare ... and you have the opportunity to make a difference. We are looking for a dedicated Manager IT Contact Center like you to be a part of our team. **Job Summary… more
- Zoom (Columbus, OH)
- …can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a ... This role requires an individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for Contact Center , Zoom AI… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Hills Bank (IA)
- …Join Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Manager will lead Hills Bank's vision of creating "Customers ... the highest-quality service, accurate information, and in a timely manner. The Customer Contact Center Manager will directly supervise the Contact … more
- ARAMARK (Dallas, TX)
- **Job Description** The Contact Center Manager is responsible for leading the Contact Center team that provides national support for all customer ... field leaders. **Job Responsibilities** Hiring, on-boarding and performance management of the Contact Center team. Coaches and mentors assigned staff regarding… more
- JPMorgan Chase (Wilmington, DE)
- …were made for this. As a Senior Manager of Software Engineering - Contact Center Technology at JPMorgan Chase within the Consumer and Community Banking, ... Java, micro services, Terraforms, Python, and AWS + Experience in Cloud based contact center (CCaaS) implementation such as AWS Connect or Genesys Cloud Cx +… more
- Vanguard (Wayne, PA)
- As a Workplace Contact Center Engineering Manager , you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys ... contact center solutions, incorporating AI to enhance customer interactions and operational efficiency. Responsibilities: 1. Leadership and Management: + Lead,… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Commonwealth Care Alliance (Boston, MA)
- …ensure compliance with regulatory and corporate service standards. Additionally, the Call Center Manager will represent the organization during major regulatory ... This Role is Important to Us:** **Position Summary:** The Manager , Call Center will oversee operations for...You'll Be Doing:** **Essential Duties & Responsibilities:** 1. Manage contact center operations for calls, email, mail,… more
- Walmart (Salt Lake City, UT)
- …will be responsible for managing external vendors, developing strong relationships, optimizing contact center performance and the day-to-day supervision to drive ... to positively impact the customer experience. The BPO Operations Manager will ensure our BPOs represent Walmart's vision, culture,...customer care centers + WFM experience a plus + Contact center vendor management experience a plus… more
- Bank of America (Scranton, PA)
- Contact Center Team Manager Scranton, Pennsylvania **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common purpose to help make ... and updated skill set. **REQUIRED QUALIFICATIONS:** + 2 or more years of Contact Center experience + Demonstrated leadership experience in a call center … more
- Extra Space Storage (Midvale, UT)
- …of our employees recommend us as a great place to work. We're currently hiring for a Contact Center Project and Technology Manager at our contact ... area in a high-volume, high-energy office environment. We're currently hiring for a Contact Center Project and Technology Manager at our contact … more
- Grand Canyon Education (Phoenix, AZ)
- …equipment noise and dust. Pay Rate: Minimum Wage Expected End Date: June 30, 2025 Manager : Student Contact Center - Assistant Director Must be able to ... Student Contact Center - Administrative Assistant Click Here to Apply Online Job Description Grand Canyon Education (GCE) is seeking an Administrative Assistant… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... or call center environment, familiar with related policy and procedures + Contact Center Representative I - Less than 2 years of similar or related Financial… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- BECU (WA)
- …details regarding BECU Benefits can be found here . **_IMPACT YOU'LL MAKE:_** As the Sr. Manager , Workforce Planning - Contact Center , you will be at the ... helm of ensuring that our Contact Center is always staffed and equipped to meet the needs of our members. By developing strategic workforce and capacity plans,… more
- NBC Universal (Orlando, FL)
- …during the recruitment process. Position is on-site. Experience in a call center environment within Human Resources as a Business Partner highly desired. Experience ... in a large team member population preferred. JOB SUMMARY: Partners with assigned operational division to maximize the alignment of human resource capital with the business objectives. Provides guidance in employee relations issues, leadership/staff development… more
- Ketchikan Indian Community (Ketchikan, AK)
- General Information Job Title: Family Justice Center Manager Contact : Human Resources, ### Date Posted: 08/22/2024 Location: Social Services Compensation and ... job description at any time without notice. JOB SUMMARY The Family Justice Center Manager is vital to the Gaguulda Lumoatga FJC. Reporting directly to the Social… more
- Paycom Online (Oklahoma City, OK)
- …maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware ... interface configuration and management strategies. + Establishes network and Contact Center system by evaluating network and...+ **LAN/WAN TCP/IP, MPLS, BGP, VPN** + **Cisco Call Manager ** + **Call Manager Express** + **VOIP,… more