- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Intuit (Tucson, AZ)
- …can do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service ... Desk team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked upon as the 'go to' lead technical resource. Their… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** ... **Employment Type:** Full Time **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and… more
- GNC (Pittsburgh, PA)
- …achieve it. Be a part of helping others to Live Well! Job Description The Service Desk Analyst position provides first level problem determination, tracking ... appropriate + Log all issues properly into the IT Service Desk management software + Place ...+ Ability to work with and influence peers and senior management + Self-motivated with critical attention to detail,… more
- TEKsystems (Redwood City, CA)
- Description: Seeking a Service Desk Analyst to join our team. We primarily answer calls and address tickets from the various departments for a variety of ... every customer interaction and advance complex issues to more senior technicians for resolution. CORE DUTIES: * Provide first...of the job. Skills: Help desk , Help desk support, Service desk , Support,… more
- CACI International (Arlington, VA)
- …largest integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, ... Help Desk Analyst Job Category: Information Technology...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer ... experience but expert level Mac experience. ? High level of customer service experience supporting Senior Leadership/VIPs qualifications: + Experience level:… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I to join our team in New York, NY. In this role, you will be ... escalation when issues need to be raised with a senior or more technical member of the team *...in scheduled on-call activities * Perform activities within specified service level agreements * Experience supporting corporate IT systems… more
- Trinity Health (Newtown Square, PA)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... timeframe in order to provide a defined level of service and availability to the customer. Provides initial support...is preferred. + Minimum of one (1) year customer service experience or demonstrated ability is required. + At… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** to join ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- Amentum (Fort Belvoir, VA)
- Job Description Amentum is seeking an experienced Senior Intelligence Analyst (RSS / RSC Intel & Prod Lead) to support a contract at Fort Belvoir in Virginia. ... foreign and domestic terrorist threats to CCMDS. + Assist Government Regional Desk Officers in gaining, maintaining, sustaining and expanding effective liaison with… more
- Serco (Beavercreek, OH)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** **Serco is seeking a Senior Cost Analyst to join the team!** The Senior Cost Analyst will be a provide cost estimating and… more
- Idaho Power Company (Boise, ID)
- …Idaho Power - located in vibrant Boise, Idaho - is looking for a _Financial Analyst or Senior Financial Analyst_ to join our Business Unit Finance team. It's ... work up to 40% remote. **What** **does a Financial Analyst or Senior Financial Analyst **...policy and accounting theory + Provide high level of service to internal customers + Meet deadlines + Gather,… more
- MyFlorida (Tallahassee, FL)
- SENIOR MANAGEMENT ANALYST II - SES -...handled well. They range from the safety of food service to the integrity of real estate transactions, the standards ... . Requisition No: 829890 Agency: Business and Professional Regulations Working Title: SENIOR MANAGEMENT ANALYST II - SES - 79000686 Pay Plan:… more
- City of New York (New York, NY)
- …management systems. Position Description The A&CM Division's Strategic Services Department seeks a Senior Business Intelligence Data Analyst . The BI unit has two ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Senior Business Intelligence Data Analyst should have...populations. NOTE: Due to the existence of a civil service list, candidates must have civil service … more
- University of Pennsylvania (Philadelphia, PA)
- …within Penn Vet IT help desk . Job Description Job Responsibilities The Senior Clinical Applications Support Analyst will support and maintain current and ... programs and resources, and much more. Posted Job Title Senior Applications Support Analyst Job Profile Title...within Penn Vet IT + Working with outside vendors, service technicians, and other vendors to address problems both… more