- TEKsystems (Redwood City, CA)
- …for computer hardware, software, network, collaboration, communication, and productivity tools via phone , live chat , remote desktop, and messaging. You will also ... the details of every customer interaction and advance complex issues to more senior technicians for resolution. CORE DUTIES: * Provide first line of response to… more
- UL, LLC (Northbrook, IL)
- …Oracle HCM) platforms. Ability to utilize multiple systems while handling customers/employees via phone , chat , email, etc. What you'll experience working at UL: ... The Sr. Employee Benefits Analyst is responsible for delivering employee benefit solutions supporting the employee lifecycle with a strong focus on efficiency and… more
- RTX Corporation (Aguadilla, PR)
- …that Tier 1 support is unable to resolve. + Respond to customer inquiries via phone , email, and chat in a timely and professional manner. + Escalate complex ... issues to Tier 3 support teams as necessary. + Document and track customer interactions, issues, and resolutions using the ServiceNow ticketing system. + Triage and organize tickets received through several different Digital Technology ticketing queues based… more
- PulteGroup (Cary, NC)
- …yahoo or outlook email address) + We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams ... chat ) + We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) + We will not… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …providing process change recommendations to senior leadership. + Monitors Email traffic, chat channels, logs, and phone calls. + Makes effective and timely ... Summary:** ASE is looking for a Network Operations Center Analyst to work in Fort Belvoir, VA. To join...working with government/military VIPs. + Experience conducting briefings to senior level executives or VIPs. + Experience using Ticketing… more
- Lincoln Financial Group (Columbus, OH)
- …this opportunity. **Requisition #:** 73142 **The Role at a Glance** As Analyst , Financial Analysis on the Workplace Solutions Incentive Compensation team, you will ... + Demonstrated strong relationship management skills with internal clients (eg Senior management, direct management, and colleagues); proven ability to develop… more
- Toyota (Chandler, AZ)
- …is looking for a passionate and highly motivated Workforce Management Forecast Analyst . The primary responsibility of this role is to create staffing forecasts ... long- and short-range planning efforts across all workload streams (Inbound/Outbound/ Chat /Email/Back-Office). + Create custom reporting which aggregates input from… more
- ManTech (Glen Burnie, MD)
- …other OCIO teams. + Contributing to and developing knowledge base articles. + Providing phone , email, chat , and Service-Desk support for end users that are ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** to join our team… more
- STERIS (Mentor, OH)
- …business. The Supervisor reports to the Sr. Manager, Digital Order Administration and Analyst on orders received via digital order channels such as EDI, Webstore, ... and through Robotic Process Automation (RPA). Responsibilities include management of phone , fax, EDI, RPA , eBusiness orders & inquiries, and service dispatch… more
- Citigroup (Wilmington, DE)
- …+ Create a holistic customer view across the multiple customer touchpoints ( phone , chat , digital, branch). Support the execution priorities of the ... targeting strategies across different channels (Digital and Non-Digital) . The analyst will focus on the development of comprehensive strategy recommendations based… more