- Concentrix (Columbus, OH)
- Job Title: Senior Sales Engineer , Cloud Contact Center Solutions Job Description We're Concentrix. A new breed of tech company - Human-centered. ... degree in engineering, computer science or MIS, or equivalent experience. + Genesys Cloud certification + Knowledge of contact center skills, including… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As an AI ... teams to deliver high-quality customer experience solutions using the Genesys Engage and Cloud CX platform. The ideal candidate will have strong communication… more
- Enterprise Mobility (St. Louis, MO)
- …include but are not limited to the following: + Evaluate, design, and implement Genesys Cloud Contact Center and UC solutions, including call center routing and ... Mobility, is excited to announce the opening of an Engineer 2, Systems (Unified Communications) in our IT Department!...and resolve technical issues related to UC systems, including Genesys Cloud , Zoom Phone, and related system… more
- Humana (Columbus, OH)
- …and solving complex customer challenges using the latest in contact center technologies? As a Senior Cloud Voice Engineer at Humana, you will use the latest ... contact center solutions to provide world-class, best of breed solutions! The Senior Telecomm/Voice Engineer Implements organization's cloud strategy from… more
- American Express (Phoenix, AZ)
- …efficiency in customer servicing space. We are seeking a highly skilled and experienced Senior Engineer with expertise in AI/ML and Big data/RDBMS/NoSQL to join ... to junior team members. * Plan, scope, size, architect, design, prototype and engineer Genesys framework components * CI/CD Implementation: Implement and manage… more
- Northwell Health (Melville, NY)
- …or more Agile scrum teams including scrum master, architect(s), and engineer (s). 12.Embody a service-focused and performance-driven culture; participate in the ... Voice Response) implementation + Experience with telephony systems like Genesys , Nuance, C1 and Televox + Experience with Salesforce...concepts (SIP, VOIP, PSTN, PBX, IVR) + Understanding of cloud technology and services (Google Cloud , Azure)… more