• Novo Nordisk Inc. (Plainsboro, NJ)
    …combined with excellent business acumen and leadership abilities. Relationships Reports to a Senior Manager in the NNI IT Organization. Interacts and has ... maximize your potential with us? The Position The Product Manager is driven by a customer -centric mindset...ensure successful product development and delivery Be the single voice to the scrum team, ensuring that product goals… more
    HireLifeScience (05/21/24)
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  • Senior Cisco Voice Engineer

    Lee County Board of County Commissioners (Fort Myers, FL)
    Senior Cisco Voice Engineer Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/4529267) Apply  Senior Cisco Voice Engineer Salary ... + Description + Benefits + Questions Description The Telecom Senior Cisco Voice Engineer is a technical... Customer Interaction and Solutions: + Building strong customer relationships is crucial. The senior interacts… more
    Lee County Board of County Commissioners (06/21/24)
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  • Program Manager , Customer Service…

    Amazon (Seattle, WA)
    …This key role is part of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and resolving (Andon Cord), to ... response to the increasing demands of our organization in Voice of the Customer (VoC) domain, we...we are looking for a passionate and seasoned Program Manager to oversee the Voice of the… more
    Amazon (05/29/24)
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  • Sr. Program Manager , Voice

    Amazon (Seattle, WA)
    Manager to join the PV Ad Product Program Management team and own the Voice of Customer (VOC) program. Video advertising is rapidly evolving as customers ... positions us well for the long-term. As the Sr. Program Manager , VOC, you will create and own the strategy of the Voice of Customer program for PV Ads. you… more
    Amazon (06/08/24)
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  • Manager , Voice Experience

    DoorDash (New York, NY)
    …This role will report into a Senior Manager on our Voice Experience team in our Customer Experience & Integrity organization. You're excited about ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role...reliably as possible. About the Role We're hiring a Manager , Voice Experience, who will work closely… more
    DoorDash (04/04/24)
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  • Continuous Improvement Manager

    M&T Bank (Williamsville, NY)
    …and executive management to develop strategic recommendations and improve our customer experience and efficiency. Leverages prior IVR experience and contact center ... solutions and best practices. + Prepare recommendations for presentation to senior management for the prioritization and execution of process re-engineering efforts.… more
    M&T Bank (06/19/24)
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  • Sr Voice and Network Engineer

    L. L. Bean, Inc. (Freeport, ME)
    …it's outside, we're all in. LL Bean Inc. Freeport Maine is looking for a Senior Voice /Network Engineer to join our network team, someone passionate and with ... hours. Must have Technologies skills: Avaya Aura Platform (System Manager , Session Manager , Communication Manager ,...have knowledge in Windows Server and Linux operating systems. Voice , Cisco or network related certifications, customer more
    L. L. Bean, Inc. (05/23/24)
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  • Senior Manager Customer

    dsm-firmenich (Cromwell, CT)
    Senior Manager Customer Marketing...Marketing runs the day-to-day operations and serves as the " voice of the customer " when interfacing and ... are easily translated into channel and customer imperatives. Finally, Senior Manager Customer Marketing supports and focuses on growing e-commerce… more
    dsm-firmenich (06/11/24)
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  • Senior Manager , Customer

    Encore (Schiller Park, IL)
    Position Overview The Senior Manager , Customer Experience Measurement oversees the voice of the customer programs that drive engagement, ... * Manage and oversee the end-to-end delivery of CX programs, including customer journey mapping, voice of the customer , customer satisfaction, loyalty,… more
    Encore (06/08/24)
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  • Senior Product Marketing Manager

    Qualtrics (Seattle, WA)
    …Join over 6,000 people across the globe who think that's work worth doing. ** Senior Product Marketing Manager , Digital Customer Experience Products** _Why we ... product and GTM strategy for our emerging, high-growth digital customer experience lines of business. This world-leading platform delivers...and GTM organizations + Embraces their role as the voice of the market to product and the … more
    Qualtrics (05/02/24)
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  • Senior Product Manager - Technical,…

    Amazon (Arlington, VA)
    …interpersonal skills. This candidate will take on the role of a Sr. Product Manager Technical, Security on our Customer Experience and Business Trends (CXBT) ... a comprehensive written narrative of insights and recommendations to senior leadership to drive improvements. - Invent and simplify...of using AWS Security products and technology/industry trends and voice of customer . You will join an… more
    Amazon (06/01/24)
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  • Senior Manager /Director…

    Healthy Back Institute (Austin, TX)
    …Our Mission is to be the number one leader in joint pain management. We seek a Senior Manager /Director of Customer Marketing! As our Senior Manager ... launches, product engagement, and adoption. WHO YOU ARE + The voice of the customer + Collaborative and cross-functional communicator + Agile Analyzer +… more
    Healthy Back Institute (04/25/24)
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  • Senior Program Manager , Americas…

    Amazon (Seattle, WA)
    …customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core ... team proactively engages with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement, and launch new… more
    Amazon (06/08/24)
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  • Senior Program Manager

    Amazon (Seattle, WA)
    …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of ... with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience leading process… more
    Amazon (04/16/24)
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  • Senior Manager , Customer

    Danaher Corporation (Brea, CA)
    …lives with diagnostic tools that address the world's biggest health challenges. The Senior Manager , Customer Advocacy and Thought Leadership for Beckman ... Customer Programs Team and report to the Senior Manager , Customer Programs, North...for broader Marketing team's thought leadership plans. + Collect Voice of Customer and identify forward thinking… more
    Danaher Corporation (03/27/24)
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  • Senior Portfolio Manager , Marketing…

    REI (Seattle, WA)
    …priorities, and support for a team of Agile Project Managers within Marketing's go-to-market Customer Engine. The Senior Portfolio Manager , Customer ... business agility through a system thinking approach and operating model. The Senior Portfolio Manager possesses a proven strategic and operational mindset… more
    REI (05/08/24)
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  • Senior Customer Solutions…

    Amazon (Arlington, VA)
    …alignment with your customer 's mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... ambiguous and changing environment. You will serve as the customer 's cloud journey coach and be the voice...engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager more
    Amazon (05/23/24)
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  • Senior Customer Solutions…

    Amazon (Austin, TX)
    Description We are seeking a Senior Customer Solutions Manager (CSM) to work directly with our customers to ensure successful delivery of new AWS Industry ... new ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice of the customer within AWS, evangelizing customer more
    Amazon (05/04/24)
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  • Senior Manager of Contact Center…

    State of Minnesota (St. Paul, MN)
    …various contact methods including: voice , email, text, chat, and physical mail. The Senior Manager will leverage customer contact data as a strategic ... **Working Title: Senior Manager of Contact Center Operations**...**Working Title: Senior Manager of Contact Center Operations** **Job Class: State...asset, incorporating the voice of the customer into policy, technology,… more
    State of Minnesota (06/07/24)
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  • Senior Manager , Digital Mobile…

    CVS Health (Wellesley, MA)
    …reinvent what a pharmacy and a health care company can be. The Senior Manager , Digital Mobile Experience and Customer Engagement will play a critical role in ... *Keep a close pulse on competitive landscape and on the voice of the customer , identify insights and propose digital solutions. Required Qualifications 6+ years'… more
    CVS Health (06/02/24)
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