- Support Services Group (Waco, TX)
- …to ensure that our Help Desk and department deliver the best possible service experience. + Manage documentation in support of daily operations such as ... and incident response. Responsible for managing the daily operations of the support desk and escalations teams by organizing resources, scheduling staff,… more
- Defense Logistics Agency (Richmond, VA)
- …for end-user management efforts for DLA users at all CONUS sites. Provides multi-media support services and end user hardware support services to multiple DLA ... other hardware devices. Maintains local systems and provides on-site support for (but not limited to) RFID, wireless, and...peripheral devices for use in the End User Computing ( EUC ) environment. Exercises control over the project activities and… more