- Merck & Co. (Rahway, NJ)
- … Data Quality, IT Analytics & Reporting , IT Service Management , Global Service Desk , Global Operations Center, Cloud/Infrastructure/Application ... tomorrow. The position of CMDB & Discovery Analyst / Sr . Specialist has responsibility for s upporting the standardization,...Service Data Model (CSDM), ServiceNow Discovery, and ServiceNow IT Service Management (ITSM)MSc Degree or BSc… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new ... Triggered E-mails, etc. They'll also collaborate closely with internal IT stakeholders and various external vendors to deliver solutions.Responsibilities- Business… more
- Koniag Government Services (Rockville, MD)
- …ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead...timely process through which problems are controlled. Includes problem recognition , research, isolation and follow-up steps. + Identify, organize,… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist. +...job summary: How Will You Make a Difference? + Answer IT Service Desk calls and emails, ... advanced technical issues and requests. + Complete tickets for IT Service Desk inquiries and...a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your work in enterprise … more
- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications ... Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...carried through for JHI employees + Conduct New Joiner IT induction alongside user training on internal applications as… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr . Manager, IT Service Desk . The Sr . Manager, IT Service ... in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in managing remote teams. +… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the IT Service Desk Analyst position is responsible for responding professionally and compassionately to internal and external ... troubleshoots electronic health records software and imaging software. The IT Service Desk Analyst position...of issues and requests presented. Refers issues to more senior team members as appropriate. ** SERVICE ESSENTIAL… more
- ChenMed (Miami Gardens, FL)
- … Service Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement predefined processes. ... rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range… more
- Vertafore (IN)
- JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user ... issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing… more
- Vanguard (Wayne, PA)
- We are seeking an experienced IT Desktop Support Manager to lead our team of desktop support professionals in delivering top-notch technical support to our ... employees. As an IT Desktop Support Manager at Vanguard, you will be...+ Analyze and resolve complex technical issues, escalating to senior management as necessary. + Develop and manage budgets,… more
- TEKsystems (Philadelphia, PA)
- …to Sr . level support. ESSENTIAL QUALIFICATIONS: * 2+ years of related 1st level IT Service Desk \Help Desk experience. College degree preferred. * ... Description: The Service Desk Analyst will, under general...for this role will be involved in system problem recognition , research, and resolution. This person will also be… more
- GNC (Pittsburgh, PA)
- …are required, consulting with a supervisor as appropriate + Log all issues properly into the IT Service Desk management software + Place service calls or ... the job required + 1+ years of previous professional IT organization, Helpdesk, Service Desk ,...+ Ability to work with and influence peers and senior management + Self-motivated with critical attention to detail,… more
- Geisinger (Harrisburg, PA)
- …request fulfillment, training, testing, implementation, go-live and operational support, and maintenance. The IT Service Desk serves as a front-line and tier ... Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible...-5:30pm (4 - 10's), every other weekend including holidays. IT knowledge, education preferred Demonstrated Customer Service ,… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) x Close This... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- Patterson Companies, Inc. (Effingham, IL)
- …bring to Patterson and believe that they build a stronger and successful organization. The IT Service Desk Specialist I will properly triage incoming user ... + Follow established department processes and procedures and escalate incidents to the Service Desk Senior Specialists Assignment Queue as needed. +… more
- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on ** Senior ** ** Service Desk Analyst (Tier 3 support)** to ... as a senior member or lead of service desk area responsible for delivering outstanding...Bachelor's degree and 8+ years of experience supporting a service desk or IT support… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end users in a… more
- Tractor Supply Company (Brentwood, TN)
- …The role will provide oversight for IT Operations, storage, servers, cloud computing, IT service desk , end-user support, and vendor management. This role ... Dir, IT Enterprise Infrastructure Services **Overall Job Summary** **Location:**...and processes. 5+ years of proven leadership at a senior level directing a team of manager direct reports… more
