- Careerbuilder-US (Boston, MA)
- …updated information to maintain the Help Desk SOPs and Training manuals for Tier I/ II support Maintains a professional attitude and appearance providing ... within 3 months Desired Certifications: Apple Certified Support Professional Microsoft Certification for Windows 10 A+ CompTIA Security+ CompTIA Network + more
- KaiHonua (Rock Island, IL)
- …assigned) and must be able to perform the following with minimal guidance:Provides Tier II support to users by researching, diagnosing, and resolving technical ... Position: PC Maintenance Technician - Intermediate Location: Rock Island Arsenal, Rock...and delete end-user accountsProvide configuration of end user and network devices to include computers, printers, laptops, scanners, PDAs,… more
- Leidos (Chantilly, VA)
- …daily network Operations and Maintenance (O&M) tasks. The job duties of the **CNOC Tier II Network Technician ** are as follows: + Support the ... **Job Description:** The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician ** to support the customer's computer data… more
- Leidos (Sacramento, CA)
- **Description** **Job Description:** The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the computer ... combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows: + Support the installation and… more
- Leidos (Santa Clara, CA)
- …critical operations to a modern service provider network architecture. The job duties of the Tier II Network Technician are as follows: + The Tier ... The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help...and resolve incident tickets + Draft and implement standard network change requests + Provide support to Tier… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician ... protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support our customer's...to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident management… more
- T and T Consulting Services (San Antonio, TX)
- …printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide ... **Project Overview:** The US Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services...the week, average time to close a ticket by technician , average time to close a ticket by type,… more
- Dobson Fiber (Oklahoma City, OK)
- Under general supervision, provide technical software, hardware and network configuration and support for voice and internet services across Dobson's family of ... step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating...required to mitigate their impact. Notify management of major network outages and resolutions. Participate in the on-call rotation… more
- William C Brown Inc (Chantilly, VA)
- …theGNOC/CNOC Tier II Incident Management Technicianare as follows: + The Tier 2 network technician will support the installation and maintenance of ... Description WCBinc is looking for aGovernment Network Operations Center (GNOC)/Contractor Network Operations Center (CNOC) Tier II Incident Management… more
- Competitive Range Solutions, LLC (Washington, DC)
- …Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day administrative ... end-user downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for providing… more
- Robert Half Technology (Nashville, TN)
- …software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that they ... Exceptional communication and interpersonal skills. + IT-related certifications (eg, CompTIA Network +, Microsoft Certified Desktop Support Technician ) are a… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...providing end user support relative to software, hardware, and network assistance and you will interact daily with the… more
- Leidos (Norfolk, VA)
- …work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for clients by performing ... or may provide expertise to solve first and second tier technical support issues for end-users of the organization's...and services. Primary Responsibilities: As a Service Desk RDM Technician , you will: + Use automated information systems to… more
- Lumen (Herndon, VA)
- …we digitally connect the world and shape the future. **The Role** Title: Network Support/Installation Technician II Location: Washington, DC Clearance: ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Lumen (Honolulu, HI)
- …the world and shape the future. **The Role** We have an immediate opening for **Field Technician II ** **.** The Field Technician II may be required ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- Sierra Nevada Corporation (Dayton, OH)
- …and a passion for developing innovation solutions? Join our team! As an IT Support Technician II , you will be using your skills and expertise to provide ... skills of industry standard hardware and software products/services **Preferred:** + Tier II desktop support experience + CompTIA Security+ CompTIA… more
- Leidos (Washington, DC)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over the ... National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be… more
- Sierra Nevada Corporation (Shalimar, FL)
- …obtain and maintain a Secret US Security Clearance is required **Preferred:** + Tier II desktop support experience + CompTIA Security+ CompTIA NetworkSNC offers ... a passion for developing innovation solutions? Join our team! As an IT Support Technician IV, you will be using your skills and expertise to provide computer,… more
