- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Wenatchee, WA)
- …2-week on-site training upon hire (hotel, food, etc. paid for). Responsibilities: * Provide Tier III Help Desk Support, ensuring efficient resolution ... + Company Paid Employee Continued Education For Growth and Development Requirements Must haves: + Tier III Help Desk Support skillset + At least 2 years… more
- CACI International (VA)
- …load rules, batch scripts, security, managing meta-data/core data loads and validation while supporting the Tier III Help Desk for our program's budget ... to the support of the client's business systems + Respond to and resolve Tier III level trouble tickets for end user issues. This includes communicating with end… more
- KeenLogic (Alexandria, VA)
- …information that can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and ... items that need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier ...Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+, or Security+ CE, or higher ... Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer… more
- Robert Half Technology (St. Louis, MO)
- Description We are seeking a competent Help Desk Analyst III ...you will be tasked with handling escalated issues from Tier 1 and Tier 2 support, as ... for end-users. Responsibilities: * Resolve escalated technical issues from Tier 1 and Tier 2 support teams...and execution phases Requirements * Proven experience as a Help Desk Analyst III or… more
- Dobson Fiber (Oklahoma City, OK)
- The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 ... solve difficult, in dept troubleshooting issues. The NOC Engineer Tier III will act as the technical...3 to 5 years of experience working in a NOC/ help desk /system support position. Thorough understanding of… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Insight Global (St. Louis, MO)
- …installation, adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, ... products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and… more
- General Dynamics Information Technology (Charlottesville, VA)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:**...environment and initiate fix actions or problem escalation to Tier II/ Tier III admins. +… more
- Proven IT (Tinley Park, IL)
- …IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description The Tier III Project Team Engineer is ... an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an...all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk Technician possesses… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. ... seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III ** to join our team in ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...Desk Team members + Monitor problem management and tier escalation procedures to deliver efficient query and complaint… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network...onsite or remotely as required by Tier I, Tier II, and Tier III technicians. Duties ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help... desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting guides and provide input to weekly… more
- Leidos (Washington, DC)
- …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support ... and updated information to maintain the Help Desk SOPs and Training manuals for Tier ...for Tier I support. + Works with Tier I/ III and other groups to resolve… more
- TEKsystems (St. Louis, MO)
- …enhancement of company technical products and programs. This role involves performing Tier III problem resolution, troubleshooting, and customer support to ... installation, configuration, and enhancement of technical products. - Perform Tier III problem resolution via telephone, guiding...Service - Technical Support - Troubleshooting - Windows - Help Desk Support - Windows 10 Additional… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... Software Administrator III Location Annapolis Junction, MD Job Code 2195...implementation, troubleshooting and maintenance of IT systems . Provide Tier I ( Help Desk ) problem… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Nevada County (Nevada City, CA)
- …Services. Human Services Specialist IIIs may be responsible to perform help - desk functions, specialized casework functions, provide lead direction, and/or ... Human Services Specialist III - Child Support - Countywide Promotional Opportunity...health and wellness, and provide support and services to help Nevada County residents meet their basic needs and… more