- National Oceanic and Atmospheric Administration (Honolulu, HI)
- … operations. Deploy, maintain and troubleshoot IT equipment as directed. Maintain and operate IT Service Desk system and provide Tier 1 and 2 user ... National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Pacific Islands Regional Office (PIRO), Operations, Management, and… more
- Marriott (Honolulu, HI)
- …+ Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IT ... Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role… more
- SHI (Honolulu, HI)
- …platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Honolulu, HI)
- …platforms. The senior engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- Marriott (Honolulu, HI)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... that require significant coordination across disciplines. This position will lead the business planning and modeling phases for proposed...teams * 4+ years hands-on management level experience in IT customer service with a track record… more
- SHI (Honolulu, HI)
- …platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- Marriott (Honolulu, HI)
- …of integration capabilities and products. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure ... Ensures early warning to the business stakeholder executives regarding degraded or missed service levels. ** IT Governance** + Follows all defined IR standards… more
- H&R Block (Waipahu, HI)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more
- Leidos (Fort Shafter, HI)
- …of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... the Role:** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a...experience helping the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the… more
- Cengage Group (Honolulu, HI)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... **What you'll do here:** The **Sales Compensation Analyst, Revenue Operations** will lead the creation and ongoing maintenance of analyses, dashboards, and processes… more