- Bath Planet (Waldorf, MD)
- …up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call . Input lead information, update reports and answer phone calls from ads. ... of the conversation + Confirm appointments placed with canvassers or sales representative + Issue appointments for reps to meet prospective homeowners + Quality… more
- Transdev (Hyattsville, MD)
- …manuals, and documentation to ensure accuracy and relevance. + Assist in onboarding new call center hires, ensuring a smooth transition into their roles. + ... the effectiveness of training programs. + Provide ongoing coaching and support to call center representatives to reinforce and sustain learning. + Perform… more
- Pearl Interactive Network (Washington, DC)
- **Pearl Interactive Network is sourcing Remote Call Center Supervisors for future opportunities.** The ** Call Center Supervisor** is responsible for ... and serves as a liaison between the Customer Service Representative and the Government Workforce Management (WFM) Section to...This will occur for any interaction with the Contact Center that fails to return an aggravated, dissatisfied customer… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... staff. Experience: + Minimum of three years' experience training call and control center staff, including program...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Fairfax, VA)
- …individuals with disabilities to perform the essential functions upon request. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... or local law. The physical demands described here are representative of those that must be met by an...Time Req ID: 2346 Pay Group: 92C Cost Center : 146 The above statements are intended to describe… more
- Pearl Interactive Network (Washington, DC)
- …or GED Certification. + 1-year related work experience; this includes experience in a call center or customer focus. + Strong Problem solving and decision-making ... Representatives for future remote opportunities.** The **Senior Customer Service Representative ** resolves complex or escalated issues. The Senior Customer Service… more
- VHC Health (Alexandria, VA)
- Lead Patient Care Representative , Primary Care Alexandria Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, ... Physical Requirements: Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing the… more
- Iron Mountain (Washington, DC)
- …If so, let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position responsible for growing ... all things digital at Iron Mountain, the Inside Sales Representative - Digital SMB drives the highest levels of...through Salesforce.com. + Be fully prepared on every sales call to be able to execute a sales plan.… more
- Ricoh Americas Corporation (Annapolis, MD)
- …call may be required. �. Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions ... Corporate HR Specialist **Field Representative II, Field Services Support** POSITION PROFILE Services...territory** �. Effectively executes all required territory management and call handling procedures. �. Works closely with sales partners… more
- CVS Health (Annapolis, MD)
- …to be self-sufficient Preferred Qualifications - Experience with working remotely in a call center setting - Experienced with Medicaid and Medicare Education ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...PM EST, Monday through Friday As a Member Service Representative , you will be providing telephone assistance to Aetna… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- TEKsystems (Laurel, MD)
- Description: The Member Service Center Representative provides a valuable link between members and the credit union. The incumbent professionally represents the ... the USA PATRIOT Act and OFAC. Skills: Customer service, financial, banking, call center Top Skills Details: Customer service,financial,banking Additional Skills… more
- Nelnet (Washington, DC)
- …of experience creating/maintaining business relationships via telephone phone. 2. Customer service and call center experience a plus. 3. Proven track record of ... where they live, learn and work. The FACTS SIS International Inside Sales Representative I's primary focus is both to increase existing customers' loyalty and… more
- Teksouth Corporation (Washington, DC)
- …consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, Travel Pay, and Case ... DOHA claims. + Work with Air Force Financial Service Center on manual travel/PCS vouchers and review/correct any voucher...FSO submittal. + Monitor and respond to an automated call distribution system from the 11CPTS customer base in… more
- ABC Imaging (Alexandria, VA)
- …MUST have experience working within the Print Industry + Experience working in a call center + Insides sales experience preferred + Strong organizational skills ... Job Description We are currently seeking a proactive and experienced Customer Service Representative who has experience within a printing industry, who can become an… more
- Teksouth Corporation (Andrews AFB, MD)
- …for DOHA claims. + Collaborate with the Air Force Financial Service Center (AFFSC) on manual travel/PCS vouchers and rectify rejected vouchers. **Case Management ... **Financial Service Desk (FSD):** + Monitor and respond to an automated call distribution system from the 11CPTS customer base regarding the aforementioned… more
- Maxim Healthcare Services (Columbia, MD)
- …years experience in Payroll required + Customer service experience, especially in a call center environment, is preferred + Excellent listening skills + Ability ... The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email… more
- Amergis (Columbia, MD)
- …High School diploma or GED required + Customer service experience, especially in a call center environment, is preferred + Excellent listening skills + Ability ... experiences to deliver the bestworkforce solutions. The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied ... successful candidate will bring at least one years' experience managing queues in a call center environment and be able to stay on task and keep others on task… more
- AbbVie (Fairfax, VA)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more