- Sunrun (Des Moines, IA)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, service ... + ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally and remotely in a… more
- Robert Half Technology (Des Moines, IA)
- …cannot provide sponsorship and cannot hire C2C. Requirements * Demonstrable experience in a Help Desk Manager role or similar. * Proficient in Database ... management and Microsoft Suite. * Strong knowledge of networking principles and practices. * Familiarity with Active Directory, its management and application. * Ability to troubleshoot and repair computer hardware issues. * Experience in configuration… more
- EDB (Des Moines, IA)
- …Service Desk organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk ** will be responsible for the design, development ... **Your impact will be** + Everyone deserves a GREAT manager - Be one! Develop your staff and nurture...objectives. + Develop and manage on-call rotation for Service Desk teams. + Design, document and implement policies and… more
- Athene (West Des Moines, IA)
- …and then we don't stop until we've set the bar even higher. We're ready to help you achieve more. Purpose: As an IT Support Specialist here at Athene, you'll be the ... environment, this role is for you! You will report directly to our Manager End User Technology. Accountabilities: Service Delivery Channels: + Handle Service Desk… more
- Sanofi Group (Des Moines, IA)
- National Account Manager , Walmart + _Location: Bentonville, AR_ + _Travel Expected: Minimal (domestic)_ + _Job Type: Full Tim_ **e** **About the Job** _At_ **_Sanofi ... day, to build a healthier future by helping people, help themselves, bringing "Health in Your Hands"._ _Our teams...impact in the world._ **Our Team:** The National Account Manager , Walmart Stores will work closely with the entire… more
- Ross Stores, Inc. (Des Moines, IA)
- …for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible ... of Store operations\. In the absence of the Store Manager , the Assistant Manager is responsible for...efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store… more
- Marriott (Des Moines, IA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Ross Stores, Inc. (West Des Moines, IA)
- …to Company standards with appropriate action plan, partnering with the District Manager as needed\. + Ensures proper scheduling of Associates to meet business ... and procedures\. + Manages Associate Relations issues, consulting with the District Manager as needed\. + Ensures compliance with all State, Local and Federal… more
- American Express Global Business Travel (Des Moines, IA)
- …their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your ... needed + Travels onsite to programs, as needed to run logistics and registration desk . + Use Cvent system to manage programs. + Builds and runs reporting timeline,… more
- Mathematica (Des Moines, IA)
- …24/7 systems with tens of thousands of users. Includes delivery and operations of help desk , training and technical assistance support to large, diverse user ... populations. Highly responsive to the needs of the client. * Apply excellent critical thinking and problem-solving abilities to mitigate project risk. * Contribute to the growth of the business through significant proposal and business development… more
- Marriott (Des Moines, IA)
- …other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with ... customer inquiries per department policy * Creates and updates Help Desk incident or service tickets as...for a break or other efforts scheduled with the Manager . * Assists other analysts as necessary with support… more
- Marriott (Des Moines, IA)
- …N **Position Type** Management **JOB SUMMARY** Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services ... remediation. In addition they may be called apon to help coordinate the dispatch of, and act as the...Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations in core technologies as… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …Department * Utilize the Human Resource Operations Center trouble ticket tracking application for all help desk support actions; Ensure all help desk ... Service's NEOGOV system; Disseminate list of eligible candidates to hiring manager ; Prior to closing the job requisitions, update hire and inactivation… more
- SHI (Des Moines, IA)
- …continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- …continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SitusAMC (Des Moines, IA)
- …deletes security groups and attributes within multiple applications + Resolves issues referred from help desk related to security access + Tracks day to day ... one of our amazing careers, so that we can help you realize your potential and career growth within...+ Other activities as may be assigned by your manager **Qualifications/ Requirements:** + Associate degree or equivalent combination… more
- Marriott (Des Moines, IA)
- …temporary position. JOB SUMMARY This primary function of the Business Travel (BT) Account Manager is to provide support to their assigned accounts in the BT segment. ... Maintain mostly telephonic relationship with each accounts' Hotel Program Manager , Travel Management Company, pricing intermediary, and other buyers globally… more
- SHI (Des Moines, IA)
- …continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- Cengage Group (Des Moines, IA)
- …incorrect sales territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable to turning business ... data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve...offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help … more
- SitusAMC (Des Moines, IA)
- …match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If ... to establish requirements for new or modified infrastructure services. Cloud Administrators help debug cloud stacks. This role will collaborate with engineering and… more