- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- City of New York (New York, NY)
- …and PACT/RAD programs. The NYCHA IT Department is seeking to hire an IT Knowledge Manager , reporting directly to the Director of Customer Service Excellence ... within the IT Service Management (ITSM) Department. The Knowledge Manager...Develop and execute roadmap for Knowledge Management within the ServiceNow platform, considering business objectives and user requirements. -… more
- Insight Global (New York, NY)
- Job Description The Manager of IT Operations will lead the day-to-day operations of the firms critical technology infrastructure, ensuring seamless performance, ... and cost-effective technology environment. Leading and mentoring a team of IT professionals to ensure smooth operations and successful project execution. Full… more
- PSEG (Bethpage, NY)
- …**Job Summary** This position is a direct report to the Technology Group Product Manager . The IT CMDB Analyst is responsible for administering and executing the ... CMDB data integrity. This role works closely with the IT Service Now System Admin and all process owners...of improvements needed within the products * Experience with ServiceNow SAM and HAM Module **Minimum Years of Experience**… more
- Justworks (New York, NY)
- Manager , Systems Business Analysis at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... you'll fit right in. Who You Are As a Manager , Systems Business Analysis you will help shape Justworks'...drive desired business outcomes with a focus on Salesforce, ServiceNow , Jira, ServiceNow and other enterprise wide… more
- MTA (New York, NY)
- …PRTG) to monitor network health and performance. + Must have experience with incident and event management systems (eg, ServiceNow , Opsgenie) to manage network ... Manager of Network Operations Job ID: 7812 Business...Location: New York, NY, United States Regular/Temporary: Regular Department: IT Infrastructure/Operations Date Posted: Jun 17, 2024 Description JOB… more
- PSEG (Bethpage, NY)
- …Summary** This position is a direct report to the Technology Group Product Manager . The ITAM Business Analyst is responsible to manage and administer ITAM activities ... and maintain the data integrity and completeness of the IT asset inventory. * Responsible to collect information for...* Strong leadership and influence skills * Experience with ServiceNow SAM and HAM Module * Excellent teamwork, facilitation,… more
- City National Bank (New York, NY)
- …(RCA) when appropriate, escalate broader vendor system or service issues through ServiceNow Incident tickets, and provide white-glove treatment to colleagues ... leading the project directly or partnering with HR's Project Manager resources, to ensure projects are completed on time...Act (FDICIA) and Sarbanes-Oxley Act (SOX) compliance across all HR/ IT Controls. + Partner with the HR People Analytics… more