- Highmark Health (Lansing, MI)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... service and quality standards. Typically acts as a lead (eg provides subject-matter direction to and assists in...**SKILLS** + Knowledge of principles and processes for providing customer service , including customer needs… more
- Extra Space Storage (Lansing, MI)
- …to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Fifth Third Bank, NA (East Lansing, MI)
- …lending regulations governing real estate lending. + Demonstrated leadership, organizational, teamwork, and customer service skills. + Must lead by example ... systems and procedures. + Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively… more
- Fifth Third Bank, NA (Owosso, MI)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- J&J Family of Companies (Lansing, MI)
- CAR-T Cell Therapy Experience Lead - Southcentral - 2406189196W **Description** Johnson & Johnson is recruiting for a CAR-T Cell Therapy Experience Lead (CTEL) ... At Janssen Oncology, we are raising the bar on customer experience in the pharmaceutical industry. Our account management...individuals in their care. The CAR-T Cell Therapy Experience Lead is a member of this account management team,… more
- Highmark Health (Lansing, MI)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Highmark Health (Lansing, MI)
- …and best in class industry business trends and practices. May lead special assignments and mentor less experienced team members. **ESSENTIAL RESPONSIBILITIES** ... + Lead to provide strategic consultation to business customers in...researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Highmark Health (Lansing, MI)
- …supporting our Contact Center of the Future programs. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Humana (Lansing, MI)
- …all hosted on the robust and scalable Azure platform. Leading the Way: The Lead Full Stack Software Engineer The Lead Full Stack Software Engineer, a ... data protection and ensuring a secure user experience. Furthermore, the Lead Full Stack Software Engineer prioritizes performance optimization, ensuring that the… more
- Concentrix (Lansing, MI)
- Job Title: Experience Design Lead Job Description As a leader in Customer Management for over 30 years, Concentrix is uniquely focused on helping companies find ... the world to future-proof their business and stay ahead of the competition and customer expectations. Experience Design Lead The team has two main objectives: +… more
- Cardinal Health (Lansing, MI)
- **Product Experience Design Lead , Navista** Are you driven to solve the right problems? Do you thrive on coaxing out ideas from insights and transforming them into ... a coveted member of the Product Experience organization. As a Product Experience Design Lead , you will define, lead , and implement the user experience across the… more
- PNC (East Lansing, MI)
- … Teller within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities ... successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying… more
- Ryder System (Lansing, MI)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Senior Wireless (Wi-Fi) Network Engineering Lead provides engineering, deployment of engineering solutions, optimization, and… more
- Ally (Lansing, MI)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... another, and we challenge ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our tech team does, be sure… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver adistinctive and ... for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- Sedgwick (Lansing, MI)
- …or multiple jurisdictions. + Ensures good results to our customers; provides quality customer service in oral and/or written communication. + Develops and ... Most Loved Workplace(R) Forbes Best-in-State Employer Bill Review Team Lead **PRIMARY PURPOSE** : To supervise expense bill reviewers...of legislative environment and the market place + Good customer service skills + Excellent oral and… more
- Sunrun (Lansing, MI)
- …report safety hazards, and the ability to encourage others to work safely + Customer Service : Ability to establish rapport, build relationships and loyalty with ... our commitment to diversity, inclusion and belonging. **Overview** The Lead Installer position is a contributing member of a...the appropriate persons and follow up accordingly with the customer + Knows when to involve supervisors + Ability… more
- Lumen (Lansing, MI)
- …complex projects. + Must have excellent communication (oral and written), analytical, customer service , problem solving and presentation skills. + Demonstrated ... we digitally connect the world and shape the future. **The Role** The Lead IDEAS (Inclusion, Diversity, Equity, Allyship, Social Impact) Consultant will work to… more
- Prime Therapeutics (Lansing, MI)
- …as well as be proficient in word processing and spreadsheet applications. + Proven customer service skills and the ability to successfully analyze and procure ... paced production based environment. + 5 or more years experience in customer service , data management, communications, or credentialing verifications required. +… more