- General Dynamics Information Technology (Aberdeen, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- … service center support + Provide help desk support to C5ISR...on-site service for all users + Provide help desk support to C5ISR ... Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for... support to the end user from the Service Desk ticketing system + Performs technical… more
- Cecil College (North East, MD)
- …Familiarity with ITIL best practices for service management to ensure effective help desk operations. * Knowledge of cybersecurity principles to maintain the ... does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly...requires a hands-on technical leader responsible for delivering exceptional service support experience for faculty, staff, students,… more
- Travelers Insurance Company (Hunt Valley, MD)
- …**What Will Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: ... business and technical knowledge to provide operational and business support for computer systems to various internal and external...develops problem resolution and knowledge database for use by service desk staff. Assumes ownership for a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …science concepts or two (2+) years of relevant experience in IT/ help desk roles or within customer service . + Computing Environment certification in either ... hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs). +...matter expertise in one or more areas of the service desk operations. + Facilitate and set… more
- Terumo Medical Corporation (Elkton, MD)
- …and workflow for internal and customer-facing applications. Respond to Help Desk tickets for timely resolution of service requests. Work with vendor ... App Support Specialist I Date: May 26, 2024 Req...IT service disruptions. Analyze and reduce recurring Help Desk calls / issues. Comply with… more
- NetSEA Technologies (Aberdeen Proving Ground, MD)
- …of repair activities in the field, maintain and submit failure analysis data to help desk and track material end -to-end closing out all work requests. ... and Non-Standard Equipment (NS-E); and its components, inventory management, spares/supply support , and emergency on-site field service , activity reports,… more
- Cecil College (Elkton, MD)
- …(IT) services and products and escalates issues that cannot be resolved at the help desk level; and performs related duties as assigned. ESSENTIAL DUTIES: * ... as the College does not offer Visa sponsorships. JOB SUMMARY: The IT Support Specialist provides technical assistance and support to faculty, staff,… more
- Lowe's (Timonium, MD)
- …thousands of Lowe's associates, we're the beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal ... jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a...Overnight instore associate, you will also deliver quality customer service while maintaining a store that is clean, safe,… more
- GSI Service Group Inc. (Edgewood, MD)
- …then uploaded into the CMA KMS site. **_CMA KMS Helpdesk Services:_** monitor the help desk email requests, phone calls (approximately 1-5 emails and phone calls ... on stakeholder requirements. The CMA Applications expands multi-organization feature support , configurable user notifications throughout the application, and ...change. The CMA KMS User Guide Updates is a help tool that is posted on the KMS Site… more
- GSI Service Group Inc. (Aberdeen Proving Ground, MD)
- …of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... + **Must have Linux Certification** + Provide support for implementation, troubleshooting and maintenance of Information...and any processes related to these systems. + Provide support to IT systems including day-to-day operations, monitoring and… more