- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Trenton, NJ)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Trenton, NJ)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- TD Bank (Mount Laurel, NJ)
- …you more specific details for this role. **Line of Business:** Analytics, Insights , & Artificial Intelligence **Job Description:** The Business Insights Analyst ... with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth… more
- PNC (Philadelphia, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Marketing Lead within PNC's Marketing organization, you will be based in ... results, in an inclusive and high-performing culture. As the Senior Marketing Lead for New Branch Marketing,...marketing, distribution, sales and product to deliver an exceptional customer experience. What you'll do: * Lead … more
- Cayuse Holdings (Trenton, NJ)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Organon & Co. (Plymouth Meeting, PA)
- …inform the optimal level and mix of investments across channels, brands, and customer segments. **Responsibilities** + Lead analytics support for one business ... + Analyze competitive market strategies, products, and shares, and generate actionable insights for senior stakeholders. + Research and apply emerging analytical… more
- Comcast (Philadelphia, PA)
- …in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career ... AI with purpose to sharpen our competitive edge, transform customer experiences, enhance our products, and empower our employees....employees. As part of Mosaic, the Director, AI Ecosystem Insights & Partnerships will be our front-line explorer of… more
- Coinbase (Trenton, NJ)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Comcast (Philadelphia, PA)
- …executive leadership. **Job Description** **Core Responsibilities** + Analyze and aggregate complex customer data to identify trends and insights in activity ... at Comcast. **Job Summary** The Manager, Strategic Finance & Insights is a key contributor focused on subscriber and...analytics + Provide cross-functional support for ad-hoc analysis of customer and financial trends + Lead discussions… more
- Merck (Trenton, NJ)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Trenton, NJ)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- GS1 US (Ewing, NJ)
- Email and Lead Generation Senior Specialist Marketing Ewing, New Jersey Apply **Description** Are you ready for a change? At GS1 US, employees at every level ... is in it for you:** As an Email and Lead Generation Senior Specialist at GS1 US,...writing, editing, and proofreading. You understand the nuances of customer journey mapping and lifecycle marketing, and you're adept… more
- Lumen (Trenton, NJ)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- Coinbase (Trenton, NJ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Iron Mountain (Trenton, NJ)
- …for developing and managing competitive intelligence initiatives that deliver critical insights to guide strategic decision-making. The Senior Manager, ... CI programs and tools across all Iron Mountain business units. The Senior Manager, Competitive Intelligence will lead the entire competitive intelligence… more
- Merck (Trenton, NJ)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Dodge Construction Network (Trenton, NJ)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
- Cardinal Health (Trenton, NJ)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** will be ... satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction… more
- CenterWell (Trenton, NJ)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... to ensure interoperability and a seamless end-user experience. + Customer & Clinical Voice: Lead structured Voice...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more