- TEKsystems (Denver, CO)
- IT Service Desk / Help Desk OpportunityPosition Summary As a Help Desk Contractor, you will provide front-line technical support in a ... 9:00 PM EST. Required Qualifications + 3+ years recent help desk troubleshooting experience in a call...the assignment. Skills & Tools + Help Desk Support | Troubleshooting | Customer Service … more
- GovCIO (Denver, CO)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Aegon Asset Management (Denver, CO)
- …and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered ... live, work, and play. United in our purpose, we help people create the financial freedom to live life...Channel Heads and the Internal Relationship Managers to effectively service and support Transamerica financial partners. + Provides assistance… more
- Quanta Services (Aurora, CO)
- …annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical ... The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders...support coverage. Onboarding and train new team members. + Service Desk Operations: Monitor and manage the… more
- Quanta Services (Aurora, CO)
- …management on affected systems. + Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, ... this Role Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team! +...Demonstrated accomplishments in the following areas: + Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) +… more
- GovCIO (Denver, CO)
- …Support). The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and ... is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during...records of incidents and solutions. + Coordinate with other IT teams for escalated issues. + Monitor service… more
- CACI International (Denver, CO)
- …formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability to work ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- State of Colorado (Denver, CO)
- …of Colorado. Duties primarily include staffing remote meetings as part of a busy IT service desk to Colorado General Assembly legislators, staff and ... along with team collaboration ensuring continuous operation of all IT and A/V (Audio/Video) related assets for our diverse...or video files Other skills (nice to have) + Help Desk software ManageEngine Service … more
- University of Colorado (Denver, CO)
- …** Help Desk (50%)** + Answer phone calls and emails for the CAM IT Help Desk . + Respond quickly to classroom technology emergencies and faculty and ... **Position Details** **University of Colorado | Denver** **Official Title: IT Professional** **Working Title: IT Professional** **FTE: Full-time**… more
- Cognizant (Denver, CO)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- The Hartford (Greenwood Village, CO)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... Consults and provides solutions. Effectively provides excellent account management service of assigned division through strategic planning and operational… more
- Janus Henderson Investors (Denver, CO)
- …and Citrix estates + Provide third line application deployment support, inc. Service Desk coaching + Work closely with IT colleagues to ensure a consistent, ... a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights,… more
- Aegon Asset Management (Denver, CO)
- …and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered ... live, work, and play. United in our purpose, we help people create the financial freedom to live life...select groups as requested. + Attend meetings with Sales Desk team, AVPs, marketing partners, vendors, etc. to develop… more
- Sage Hospitality Group (Denver, CO)
- …center of Denver's playground, an independent lifestyle hotel built on thoughtful service and playful discovery. We deliver confident luxury without pretense and ... this role gives you the home field advantage to shine. Join us and help shape the camaraderie, adventure, and spirit that define LoDo's most exciting hotel. This… more
- SitusAMC (Denver, CO)
- …problems to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, ... one of our amazing careers, so that we can help you realize your potential and career growth within...to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and… more
- CACI International (Denver, CO)
- …the use of application software products and/or infrastructure components * Engages other service desk resources or appropriate service resources to resolve ... correlation or network incidents, coordination with commercial and external Service Providers, customer impact assessments, coordination of maintenance activities,… more
- Janus Henderson Investors (Denver, CO)
- …management platforms + Provide guidance and training to regional 1st and 2nd line Service Desk support teams + Identify areas for improvement and propose ... a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights,… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered… more
- SHI (Denver, CO)
- …to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global ... configure diverse platform infrastructures, applications, and collaboration tools. + Lead IT and service improvement projects, collaborating with internal and… more
- University of Colorado (Aurora, CO)
- …administration, server administration, website management, programming, desktop support, and help desk operations.Professionals at the intermediate level are ... the data with ease. This individual will have a foundational skillset in IT , have an interest in learning the Graduate Medical Education software thoroughly, provide… more