• Service Desk Analyst

    TEKsystems (Grand Rapids, MI)
    …the environment. Main responsibilities include servicing support requests from the Service Desk , troubleshooting issues, setting up peripherals and installing ... application training to end users. Responsible for clearly documenting processes and service desk ticket resolutions. Must be able to ensure excellent customer … more
    TEKsystems (05/13/25)
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  • Sr. Support Center Analyst

    Meijer (Grand Rapids, MI)
    …team members and Support customers, employing a high degree of customer service , technical expertise, and timeliness. Interacts frequently with Senior leadership and ... based upon established guidelines and procedures. + Assist Help Desk team members in the handling of issues accurately...reporting that enhance the quality or efficiency of Helpdesk service . + Acquire and maintain current knowledge of relevant… more
    Meijer (05/09/25)
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  • SIU Analyst

    Corewell Health (Grand Rapids, MI)
    …review. Investigation may include research, interviews, data analysis, and substantive desk or onsite medical record review. Responsible for preparing case file, ... and auto insurance, pet insurance + Traditional and Roth retirement options with service contribution and match savings + Eligibility for benefits is determined by… more
    Corewell Health (02/14/25)
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