- CompuCom (Boise, ID)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Pearson (Boise, ID)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- Robert Half Technology (Boise, ID)
- Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves ... Develop and execute strategies to improve end-user support and optimize IT service delivery. * Manage the installation, maintenance, and troubleshooting of system… more
- GovCIO (Boise, ID)
- …Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system configurations, standard ... procedures, and change history. + Implement system updates, configuration changes, and service enhancements. + Create and maintain scripts or processes to automate… more