- SHI (Nashville, TN)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Nashville, TN)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Nashville, TN)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Nashville, TN)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Iron Mountain (Nashville, TN)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Trustmark (Nashville, TN)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Nashville, TN)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Nashville, TN)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- PagerDuty (Nashville, TN)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Nashville, TN)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Nashville, TN)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Nashville, TN)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Nashville, TN)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Ford Motor Company (Nashville, TN)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Amazon (Nashville, TN)
- …and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven...opportunity to develop the business requirements and influence the success of these partners. In this role, you will… more
- Ferguson Enterprises, LLC. (Nashville, TN)
- …of the same. We are currently searching for an organized, highly motivated, and organized Customer Service Manager to lead our Contact Center Team. This role is ... our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference. If you're… more
- Amazon (Nashville, TN)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...creativity, and influence to navigate challenges and drive project success . A day in the life You come into… more
- Volvo Group (Goodlettsville, TN)
- …premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a ... Customer Support Manager Location: Goodlettsville, TN, US, 37072 Position Type: Professional Transport is at the core of modern society. Imagine using your… more
- Amazon (Nashville, TN)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner for fulfillment ... an owner and where every day is Day One. Success in Role: You know your business and identify...business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage...and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and… more