- Amazon (Chicago, IL)
- …for helping customers achieve their full potential? Do you have the contact center (CCaaS) and customer experience knowledge, US Federal expertise, and ... our customers, and working across AWS as #OneTeam. The Customer Experience specialist team helps customers learn...fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category.… more
- Rush University Medical Center (Chicago, IL)
- …achieve established service center metrics and goals. * Provides a positive customer experience while addressing HR inquiries, issues and requests. * Builds ... point of contact within the Employee Service Center (ESC) Customer Service team for issues...departments to resolve human resource concerns; provides a positive experience to our customer base while resolving… more
- NTT America, Inc. (Chicago, IL)
- …Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service and ... Reporting, etc.). This person will oversee contact center operations ensuring high levels of customer ...Minimum of three years' experience in a customer service and/or call center role dealing… more
- Cognizant (Chicago, IL)
- …vendor and sales * Experience in Project management and delivery management in contact center products * Managing and leading technology mergers as a result ... Cognizant Technology Solutions is currently seeking a highly skilled ** Contact Center Engagement Delivery Lead** who will be responsible for managing client… more
- Capgemini (Chicago, IL)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (Chicago, IL)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Amazon (Chicago, IL)
- …Science, Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience… more
- CoreSite (Chicago, IL)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Sylvan Learning (Forest Park, IL)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures...degree required * A minimum of three years of customer service experience ; Retail sales experience… more
- Fifth Third Bank, NA (Chicago, IL)
- …the financial center 's book of business while providing an exceptional customer experience . Provides direction and oversight to the sales and service ... in banking at Fifth Third Bank. As a Financial Center Manager, you will: + Lead and coach a...rhythms and ongoing relationship management while providing a memorable customer experience . + Deliver an integrated book… more
- Fifth Third Bank, NA (Chicago, IL)
- …and build relationships through our consultative delivery model while providing exceptional customer experience . Follow the Bancorp Code of Business Conduct and ... and ensures that actions and behaviors drive a positive customer experience . While operating within the Bank's...and drive growth of the Consumer and Small Business customer relationships for the financial center . +… more
- NTT DATA North America (Chicago, IL)
- …Bi-lingual (English/Spanish) Customer Service Representative working in our inbound contact center . After approximately 120 hours of instructor led training ... High school diploma or equivalent required Minimum 1 year experience of call center / customer service...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- IQVIA (Chicago, IL)
- …and explanation/troubleshooting of submission rejection. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Rush University Medical Center (Chicago, IL)
- …work experience in patient care or related setting such as healthcare contact center , clinic, ambulatory care center , or physician office required. ... accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly...structure to ensure the success of the RMG Access Center . 19. Utilizes customer service skills to… more
- Amazon (Chicago, IL)
- …home, there's nothing we can't achieve. Basic Qualifications - 1+ years of relevant experience in data center operations, IT support, or a similar technical ... the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and...sustainable. At Amazon, we're working to be Earth's most Customer -centric Company and Earth's Best Employer. To get there,… more
- Leaffilter (Lombard, IL)
- …+ High School Diploma or equivalent. + Previous experience in a dynamic call center or customer service role + Ability to juggle various work activities and ... consultations and quotes + Serve as initial point of contact for potential customer via phone +... customer satisfied with the resolution + Exceed customer service expectations by providing an outstanding experience… more
- Fifth Third Bank, NA (Chicago, IL)
- …Consumer and Small Business customer relationships by providing a memorable customer experience + Gain knowledge, demonstrate and maintain a working ... in banking at Fifth Third Bank. GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding...degree or two (2) or more years of leadership experience in a sales environment + Ability to professionally… more
- Sedgwick (Elgin, IL)
- …Service Center Associate **PRIMARY PURPOSE** **:** To expedite the Customer Service claims application process; to ensure correct case assignment; and to ... as a customer liaison in assisting the customer with the correct contact person to...**Education & Licensing** High school diploma or GED required. ** Experience ** One (1) year of clerical or customer… more
- Walgreens (Bolingbrook, IL)
- …Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 599 S. ... technician experience in a retail, fulfillment or call center environment. + Experience providing customer service to internal and external customers,… more
- Trinity Health (Maywood, IL)
- …solutions. + A proactive approach to quality improvement and operational efficiency. + Experience in a healthcare or similar customer service role is preferred. ... suburbs. With its main campus at Loyola University Medical Center , Loyola Medicine is part of a comprehensive three-hospital...scheduling, and general inquiries. + Serve as the initial contact for new patients, referring physicians, and the public… more