- Sonesta International Hotels Corporation (Warrenville, IL)
- Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of ... regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first...AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according… more
- SpringHill Suites Chicago Naperville/Warrenville (Warrenville, IL)
- …maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office ... financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints.… more
- Crescent (Deerfield, IL)
- …out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for ... Must be available to work weekends and holidays as needed. As a Guest Services Agent , you would be responsible for greeting and registering guests and checking… more
- Four Seasons Hotels Limited (Chicago, IL)
- …Reservations & Communications Agent oversees the entire sequence of service ensuring guest room accommodations, spa appointments and restaurant reservations, ... according to Four Seasons Standards. The Reservations & Communications Agent will always offer professional and friendly service...guest 's needs are met. The Reservations & Communications Agent will be a willing team player, comfortable with… more
- Hilton (Chicago, IL)
- The Hilton Chicago O'Hare Airport hotel is looking for a Part time Guest Service Agent to join their Front Office team\! Located on the grounds of Chicago ... guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **Shift** : Able to work PM shifts… more
- Hilton (Chicago, IL)
- …guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 25116950 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chicago Riverwalk, 301 East North ... N **Position Type** Non-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- IHG (Chicago, IL)
- …High School diploma /Secondary qualification or equivalent. One year front office/ guest service experience strongly preferred. Proficiency in Opera is ... faxes, etc. Record guest preferences in the system, as well as service recovery process through tracking systems, such as HotSOS. This may also involve working… more
- Sage Hospitality Group (Chicago, IL)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front desk… more
- House of Blues (Chicago, IL)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
