- loanDepot (Plano, TX)
- …until hardship and delinquency status is overcome from day 60+. Liaises between the customer and Loss Mitigation. Utilizes strong phone and customer service ... Responsible for handling inbound and outbound calls in a customer -facing role. Acts as the Single Point of Contact...understanding of Loss Mitigation to communicate with customer . Fully understand all GSE, HUD/VA/USDA guidelines for retention… more
