- Caterpillar, Inc. (Irving, TX)
- …better, more sustainable world. **Job Summary:** We are seeking a highly analytical and customer -focused Customer Insights Manager to support our ... + Track and report on VoC-driven improvements and the impact of customer insights on KPIs. **What You Will Have:** **Effectiveness Measurement** : Knowledge of… more
- Amazon (Dallas, TX)
- …trust research and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we ... the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing...objectives, timeline and resourcing - Conduct survey analysis, identify insights and opportunities, and devise recommendations that will inform… more
- Amazon (Dallas, TX)
- …on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research findings, we partner ... to scale our impact. We are looking for a Customer Research Manager to join our growing...combining multiple data points to translate research into actionable insights /recommendations. You are a creative problem-solver who seeks to… more
- Enverus (Dallas, TX)
- Customer Success Manager Why YOU want...Proactively offer appropriately tailored advice and bring unique industry insights to the customer and or sales ... is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make...to more than 6,000 customers in 50 countries. The Customer Success Manager will champion the … more
- Toyota (Plano, TX)
- …in an innovative, collaborative environment. **Job Title:** Global Information Security Customer Enablement Manager **Location:** Plano, TX **Excited to grow ... Dream. Do. Grow. with us. **Position Overview:** As the Global Information Security Customer Enablement Manager , you will serve as the primary strategic business… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations Coordinator, providing… more
- AireSpring (Dallas, TX)
- …in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working...ensure timely resolution. + Data & Reporting: + Analyze customer usage data to provide insights and… more
- Fiserv (Frisco, TX)
- …on a global scale, come make a difference at Fiserv. **Job Title** Technical Customer Success Manager **What does a successful Technical Customer Success ... Manager Does:** As a Senior Technical Customer Success Manager , you will be the...leading or presenting sessions to User Groups and sharing insights to business or product leads. Reflect on previous… more
- Resideo (Irving, TX)
- …of our digital marketing strategies. We're looking for a strategic and performance-driven Customer Engagement Manager to lead and evolve our digital engagement ... and CTAs. + Monitor campaign KPIs and deliver actionable insights to continuously improve email performance, including engagement, deliverability, conversion… more
- McAfee, Inc. (Frisco, TX)
- …and guide decision-making processes + Ensure improvement initiatives are grounded in data-driven insights + Mentor and develop the Customer Experience Lab team, ... a new team of problem-solvers who will own the customer and expert experience feedback loop? We're bringing a...process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your… more
- Amazon (Dallas, TX)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and… more
- Amazon (Irving, TX)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... innovation, productivity, and cost-effective operations across the North America Customer Fulfillment (NACF) Organization. Our team is dedicated to working… more
- Nutanix (Dallas, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** The Category Manager will play a critical role in supporting insights and customer sell-in for iconic KDP brands within the Pepsi-affiliated ... collaborating effectively with cross-functional teams. + A passion for category management, customer insights , and driving results for beloved brands. **Company… more
- Intuit (Plano, TX)
- …accounting products representing > 20% of ecosystem acquisition . This team develops deep customer insights and product expertise to define target customer ... **Overview** Group Marketing Manager , Accountant GTM Marketing will be responsible for...metrics and targets, and management of timelines. + Leverage customer insights , competitive understanding, and data analytics… more
- Deloitte (Dallas, TX)
- …6 years of conducting comprehensive research across multiple methodologies, driving actionable insights that shape product development and customer success + ... capabilities and skills of the experience team: As a Manager Experience Researcher for Deloitte DT-US Product Engineering team,...levels of the organization. + Proficient in using research insights to advocate for a customer -focused and… more
- Acosta Group (Lewisville, TX)
- …plans for each key initiative + Attend Customer Sales Calls with the Customer Manager Team where appropriate + Develop and deliver content as part of ... based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize annual/quarterly Client… more
- Trellix (Plano, TX)
- …submissions. + Partner with sales and marketing to integrate analyst insights into customer messaging, competitive positioning, and go-to-market strategies. ... **_Job Title:_** Senior Analyst Relations Manager **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the… more
- Amazon (Dallas, TX)
- …global program teams to prevent recurring issues. By leveraging front-line insights from Selling Partner escalations, we contribute unique perspectives to programs ... Amazon's catalog and product listings ecosystem. As a Risk Manager II (RM II) on the Risk Mitigation, Escalation...root causes of escalations in partnership with the Risk Insights and Defect Elimination team, preparing risk papers, and… more
- Intuit (Plano, TX)
- …sales processes, such as sales forecasting, account planning, pipeline management, and customer insights . + Project Portfolio Management: Manage the entire CRM ... **Overview** We are seeking a highly self-motivated, data-driven, and detail-oriented people manager to lead our 'Seller Experience/ CRM' Center Of Excellence. The… more