- Southern Glazer's Wine and Spirits (Dallas, TX)
- …looking to fill your glass with opportunity, come join our FAMILY. **Overview** The Senior ITSM Analyst is responsible for optimizing IT service delivery ... and establishing robust processes to ensure adherence to best practices. The Senior ITSM Professional will educate teams involved in the IT Change Management… more
- Citigroup (Irving, TX)
- …a Business Analyst with a focus on IT Service Management ( ITSM ) solutions, particularly ServiceNow. + Proven experience in gathering and documenting business ... requirements, creating user stories, and collaborating with cross-functional teams. + Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management.… more