- American Airlines (Dallas, TX)
- …is within the American Airlines Credit Union. The role is responsible for managing a team of call center agents taking incoming calls from AACU members. **What ... and develos agents on call performance + Handle escalated member calls + Review and maintain employee call statistics...procedure functionality and efficiency + Serve as a project lead for special projects + Perform other duties, as… more
- American Airlines (Dallas, TX)
- …work life and hop on board! **Why you'll love this job** This job is a member of the Servicing Operations team within the American Airlines Credit Union. The ... + Assist with department training + Act as a Lead and provide backup for Department Manager + Provide...follow-up documentation or information requested + Assist with escalated member issues + Assist with rate and fee changes… more