- Humana (Montgomery, AL)
- …part of our caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2 manages claims operations ... the resolution to a pending call.** The Bilingual Claims Research & Resolution Representative 2 works with English and Spanish speaking providers,… more
- Mass Markets (AL)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Guidehouse (Birmingham, AL)
- **Job Family** **:** Patient Account Representative **Travel Required** **:** None **Clearance Required** **:** None **What You Will Do** **:** Customer Service ... concerns or problems with the focus on first call resolution . + Facilitate resolution by referring the...expert can effectively resolve the matter. + Resubmit Corrected Claims and supporting documentation as need for the patient… more