- Arena Technical Resources, LLC (Redstone Arsenal, AL)
- Help Desk Technician II Location: Redstone Arsenal, AL, US Job ID: 16500 Job Description Job Description: Help Desk Technician II Location: Redstone ... TechnicianII position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk… more
- Koniag Government Services (Montgomery, AL)
- …**Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Services with a Secret clearance to support **KMS** ... may include, but are not limited to:** + Provide help desk support for CPM FoS, during...or by calling ### to request accommodation. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting… more
- S4 Inc. (Huntsville, AL)
- Secret | Hourly Entry Level | Huntsville, AL, USA | Full Time Job Title: Help Desk Associate Work Location: Redstone Arsenal, Huntsville, AL Clearance: Must be ... software issues + Research questions using available information resources + Log all help desk interactions + Identify and escalate situations requiring urgent… more
- BlueHalo, LLC (Huntsville, AL)
- …(via phone, in-person, using remote access tools, and through the Help Desk ticketing system) + Provide customer service while maintaining professionalism at ... + Manage and advance BlueHalo IT infrastructure and its services as part of the IT team + Implement...degree plus two years' experience in providing IT customer service or 4 years in lieu of degree +… more
- Sunrun (Montgomery, AL)
- …of emerging products, services , protocols and standards in support of service desk technology procurement and development efforts + Provide data and ... to clients (internal and external) and to oversee all Service Desk staff, processes and technology to...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
- Teledyne (Huntsville, AL)
- …an Information Technology service role supporting Windows-based environmentsin a Help Desk /Call Center environment + Must have experience troubleshooting ... team that wins. **Job Description** **Detailed Description:** + General Help Desk function + Answer all phone...levels + All calls/activities must be recorded in the service desk tool + Resolve as many… more
- TEKsystems (Birmingham, AL)
- …support, ideally within a NOC-type environment would be a huge plus. Skills: Customer service , Troubleshooting, Infrastructure, Support, Help desk , Help ... team ("Stores Working At All Times"). Once the field services vendor's technicians do the install, this team will...desk support Top Skills Details: Customer service , Troubleshooting, Infrastructure, Support, Help desk… more
- TEKsystems (Birmingham, AL)
- …and operations of the POS. Skills: Help desk support, Help desk , Troubleshooting, Customer service , Phone support, ServiceNow, Ticketing system, ... Skills Details: Help desk support, Help desk , Troubleshooting, Customer service ,...and Asia. As an industry leader in Full-Stack Technology Services , Talent Services , and real-world application, we… more
- CompuCom (Tuskegee, AL)
- …+ Provide personal support services + Build rapport and obtain problem details from help desk customers + Take incoming requests for help from end users ... according to established guidelines + Record, track, and write notes for the help desk problem-solving process, including decision outcomes, actions taken, and… more
- SAIC (Huntsville, AL)
- …in **Huntsville, AL.** This role involves providing classroom instruction, technical support, and help desk services . FSR shall provide operational support ... the customer. + Offer Tier 1 and Tier 2 help desk support, resolving basic customer issues...in systems engineering and integration; enterprise IT, including cloud services ; cyber; software; advanced analytics and simulation; and training.… more
- TEKsystems (Hartselle, AL)
- …* Adherence to policies, procedures, and controls Skills: Desktop, Help desk support, ticketing system, Customer service Top Skills Details: Desktop, ... Help desk support, ticketing system, Customer service Additional Skills & Qualifications: * Technical expertise: A solid understanding of various hardware,… more
- CGI Technologies and Solutions, Inc. (Troy, AL)
- **IT Support Technician** **Category:** Service Desk / End User Services **Main location:** United States, Alabama, Troy **Position ID:** J0624-0228 ... building one of the largest independent technology and business services firms in the world. As digital transformation continues...role is supporting incoming phone calls in a typical Help Desk environment. candidates will be taking… more
- TEKsystems (Huntsville, AL)
- …call center agent, who are pursuing an IT career. This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help ... days during the required 1-month training portion. The company provides solutions that help our 1,500 electric and telephone members bring all the advantages of… more
- Koniag Government Services (Montgomery, AL)
- …of equipment in the production environments (infrastructure, platforms, and applications). + Support Help Desk Level II escalations. + Notify Help ... **KMS** **Job ID 2445047** **Koniag Management Solutions,** a Koniag Government Services company, is seeking a CMOS Operational SA with a Secret clearance to support… more
- Virtual Service Operations (Huntsville, AL)
- …BGP and OSPF, TCP and UDP Preferred Qualifications * Highly desirable- experience with Spectrum and help desk applications. * Previous help desk or Tier ... Huntsville, AL (http://maps.google.com/maps?q=Huntsville+AL) Job Type Full-time Description Are you ready to help use your Computer System Analyst skills to help … more
- TEKsystems (Huntsville, AL)
- …and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with ... network services , software...Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and… more
- TEKsystems (Birmingham, AL)
- …- Must Haves + Help desk support + Help desk + Troubleshooting + Customer service + Phone support Top Skills' Details1) Helpdesk/technical support ... experience supporting end users and technology over the phone 2) Customer service /organized/reliable 3) running scripts and documentation Secondary Skills - Nice to… more
- TEKsystems (Birmingham, AL)
- …support, ideally within a NOC-type environment would be a huge plus. Skills: Customer service , Troubleshooting, Infrastructure, Support, Help desk , Help ... running. The technicians will need to have great customer service and attention to detail as the project has...Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- CAE USA INC (Dothan, AL)
- …with the technical support of the TSSC staff including, student and classroom help desk assistance, daily classroom preparation / functionality checks, and iPad ... within the training management system database. + Provide on-site Help Desk support for TSSC staff, classrooms,...English language both oral and written + Great customer service skills + Ability to work autonomously Desired Skills… more
- KPMG (Birmingham, AL)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 2 **Function:** Business ... seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global...; drive the operational governance for the outsourced License Desk services ensuring all contractual deliverables are… more