- TEKsystems (Huntsville, AL)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...to and resolve a high volume of initial IT support requests via phone, email, or chat, including password… more
- General Dynamics Information Technology (Huntsville, AL)
- …issues; assists in patching networking hardware during security audits; assists daily with Helpdesk support tickets as a tier 2 engineer. **Qualifications** - ... in Alabama supporting schools, colleges, universities, and libraries. **HOW A NETWORK/SECURITY TECHNICIAN WILL MAKE AN IMPACT** - Provides support for statewide… more
- TEKsystems (Birmingham, AL)
- …candidates need to have 2 to 3 years of IT experience in a helpdesk or service desk. Additional details are listed below: Description Daily Responsibilities Provide ... first-level support and problem resolution for internal and external customers;...company Complete assigned tasks as assigned by the System Support Manager Install and configure replacement PCs and peripherals.… more