- CGI Technologies and Solutions, Inc. (Troy, AL)
- **Telecom Disconnect Project Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Alabama, Troy **Position ID:** ... you'll be at the forefront of customer engagement, delivering personalized service , resolving complex issues, and supporting sales initiatives with precision and… more
- General Dynamics Information Technology (Huntsville, AL)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE** Make meaningful contributions ... of the most complex government, defense, and intelligence projects. Join GDIT as **HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE** with for a career where… more
- CompuCom (Montgomery, AL)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... 6am - 2:30pm** **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides...satisfaction + Provides case status updates to management and end -users per service level guidelines + Support… more
- Koniag Government Services (Huntsville, AL)
- …**Education and Experience:** + AS degree in an IT related field; or 8 years of service desk support experience + MUST have, or be able to obtain the CompTIA ... Koniag Management Solutions, a Koniag Government Services company **,** is seeking a Help Desk Analyst Tier I with a secret security clearance to support KMS and our… more
- SAIC (AL)
- **Description** **SAIC** is looking for a ** Service Desk Agent** for a outstanding opportunity to join our team supporting the USMS. The Tier 1 agent is the ... ownership of pending tickets to include following up with end - user and escalating if necessary. + Research...sufficient technical service experience supporting an IT service desk . + Must be US Citizen… more
- Robert Half Technology (Prattville, AL)
- …Windows desktop and laptop systems within a manufacturing environment. * Monitor service desk tickets, ensuring timely responses and resolutions to technical ... Description We are looking for a skilled Help Desk Analyst II to join our team in...technical challenges. * Plan and coordinate the installation of end - user and network devices to optimize functionality.… more
- Cognizant (Montgomery, AL)
- …digital transformation that when implemented, lead to improved process and end - user experiences for everyone. The CIS Service Line Specialist will provide ... Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration,… more
- SAIC (Huntsville, AL)
- …and networks + Provide feedback to program leadership regarding system performance and end - user feedback + Perform operator and maintainer tasks on equipment, ... **Description** SAIC is currently seeking **Field Service Experts (FSE)** to support SAIC's Integrated Battle Command System (IBCS) Team. **The primary work location… more
- SAIC (Huntsville, AL)
- …and networks + Provide feedback to program leadership regarding system performance and end - user feedback + Perform operator and maintainer tasks on equipment, ... **Description** SAIC is currently seeking **Field Service Experts (FSE)** to support SAIC's Integrated Battle Command System (IBCS) Team. **The primary work location… more
- SAIC (Huntsville, AL)
- …and networks + Provide feedback to program leadership regarding system performance and end - user feedback + Perform operator and maintainer tasks on equipment, ... **Description** SAIC is currently seeking **Field Service Experts (FSE)** to support SAIC's Integrated Battle Command System (IBCS) Team. **The primary work location… more
- Coinbase (Montgomery, AL)
- …Internet Service Providers (ISPs), low voltage contractors, network equipment vendors, end - user equipment providers, and staging and setup services. * Work ... Distribution Frames (MDFs). * Oversee the entire process for end - user equipment, from ordering and procurement to...ordering and procurement to vendor arrangements for installation and desk setup. * Manage the end -to- end… more
- TekSynap (Huntsville, AL)
- …a timely manner. + Build and/or support preparation of basic technical, business, and end user documentation. + As a strong, individual contributor: Identify and ... one (1) or more of the following areas: + User interface/ User experience (UI/UX) + Front- end...Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment… more
- Public Consulting Group (Montgomery, AL)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including...to all customers. + Field incoming help requests from end users via a variety of intakes including live… more
- TEKsystems (Birmingham, AL)
- …Windows 11 readiness. + Maintain accurate documentation of migration processes, configurations, and user instructions. + Train and assist end users on new ... (TCP/IP, DNS, DHCP) and peripheral devices. + Excellent communication and customer service skills for supporting end users during migration. Nice-to-Have Skills:… more
- Serco (Huntsville, AL)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... based logistics team supporting multiple government customers in COLTS help desk actions, Supply Chain Management, Inventory Control and Total Asset Visibility,… more
- Cognizant (Montgomery, AL)
- …digital transformation that when implemented, lead to improved process and end - user experiences for everyone. The CIS Service Line Specialist will provide ... Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration,… more
- Fujifilm (Montgomery, AL)
- …products. This position requires interaction with development, marketing, sales, technical support, field service , the end user , outside vendors and all ... must be able to reach above their head to work on equipment that is on a desk , on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability… more
- TEKsystems (Huntsville, AL)
- Description The Level 1 Help Desk Technician provides first-line support to end -users experiencing technical issues. This role involves troubleshooting hardware ... and software issues, including operating system problems, connectivity issues, and user account management * Contribute to and utilize the internal knowledge… more