- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Confluent (Albany, NY)
- …Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer success by driving ... Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides customer… more
- Broadcom (Albany, NY)
- …please Sign-In before you apply.** **Job Description:** The Technical Consulting Engagement Manager is primarily responsible for building and maintaining ... successful project outcomes and client retention. Key responsibilities of the Engagement Manager : + **Client Relationship Management:** Establish and nurture… more
- Acxiom (Albany, NY)
- As an Engagement Manager in Acxiom's Adobe Practice, you will deliver transformative projects that drive a meaningful impact for our clients. You will leverage ... strategy consulting or management consulting, with demonstrated career growth in engagement manager -equivalent roles. + Experience in delivering business… more
- Nutanix (Albany, NY)
- …with engaging, real-world delivery- spanning hybrid cloud, could native technologies, and customer engagement strategy. This manager values autonomy while ... skills and knowledge to excel in their roles, driving customer engagement and satisfaction through expert training...training and enablement solutions. You will report to the Manager of Solutions Strategy & Transformation, who is known… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Molina Healthcare (Albany, NY)
- **Job Description** **Job Summary** The Sr. Specialist Member Engagement representative is responsible for monitoring and evaluating member interactions to ensure ... communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive feedback to… more
- Elevance Health (Latham, NY)
- ** Manager I - Customer Care - FEP** **Location** : This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while ... productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a...together we will drive the future of healthcare. The ** Manager I - Customer Care** is responsible… more
- Lincoln Financial (Albany, NY)
- …we're looking for** _Must Haves:_ + 3-5+ years of demonstrated experience in customer experience, customer engagement , vendor or relationship management, ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current… more
- DXC Technology (Albany, NY)
- …or performance monitoring tools with measurable impact on user satisfaction and engagement .** **Deep understanding of enterprise customer personas, with a user ... customers using the OASIS platform, setting the tone for long term engagement and value realization.** **Lead the development of modular, persona-based UI components… more
- Pfizer (Albany, NY)
- …* MBA or relevant graduate degree * Advanced communication skills for facilitation, customer engagement , team management, and remote collaboration and coaching * ... Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance,… more
- Nelnet (Albany, NY)
- …feature enhancements, and retention drivers. + Build an ongoing operational plan for the customer engagement portion of the customer lifecycle, working with ... + Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success, engagement , and retention at every stage of the … more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... more at www.verint.com . **Overview of Job Function:** The Manager , Sales manages a team of Platform Consultant. The...opportunities are well qualified and appropriate for presales team engagement . + Drives sales best practices and ensures all… more
- Walgreens (Guilderland, NY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- NYSERDA (Albany, NY)
- …in gas infrastructure repair and safety monitor, facilitate regulator and stakeholder engagement with system investment decisions. The Project Manager / Project ... Advanced Fuels and Thermal Energy Storage Team within the Innovation Unit as a Project Manager / Project Manager II/ Sr. Project Manager . This individual will… more
- Broadcom (Albany, NY)
- …into the TAM role and then work with your assigned customers. Through your customer engagement , you will serve as a trusted advisor, and ensure best-in-class ... New York, Florida, Georgia, or Texas _ **TECHNICAL ADOPTION MANAGER ** The Elevator Pitch: Why will you enjoy this...need to be resolved and working on a structured engagement plan with the customer . o Complete… more
- Whitney Young Health Center (Albany, NY)
- …rendered Professional Expectations + Demonstrates excellence in both internal and external customer service, along with patient engagement . + Understands and is ... Registered Nurse (RN) Care Manager (Req 100826) Albany, NY (http://maps.google.com/maps?q=920+Lark+Drive+Albany+NY+USA+12207) Apply Description GENERAL… more
- Pearson (Albany, NY)
- …& collateral. WFM collaborates with functions across Indeed to give Enrolment and Customer Engagement the knowledge, tools, and resources to succeed. **Core ... valid inferences, and present findings to leaders across Enrollment Experience and Customer Engagement teams. + **Data Visualization** : Organize and transform… more
- Meta (Albany, NY)
- …of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty. 2. Develop, ... **Summary:** As the Retail Operations Manager of multiple Meta Stores, you'll be at... you will manage store teams that have direct engagement with customers, and understanding their needs and preferences,… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... . **Overview of Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This… more