- Sunrun (Latham, NY)
- …service schedule.Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects ... Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field… more
- Citizens (Schenectady County, NY)
- …and more.Required QualificationsHigh School degree or GED required2 years of sales and customer service experience, demonstrating an ability to meet or exceed ... financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Customer Service Manager Summary:In this role, you will manage support and develop Customer Service Representatives, ensuring the ... day-to-day execution of Customer Service operations; monitor team performance and contribute to a...contribute to a positive workplace. You will provide excellent customer service by leading and motivating the… more
- Price Chopper (Catskill, NY)
- **Pay Range:** $19.75- $31.50 **SUMMARY** Ensures that fast, friendly, helpful and efficient customer service and courtesy is provided on the Front End and ... Customer Service areas of the store. Responsible...Customer Service areas of the store. Responsible for overseeing the...policies and procedures are adhered to. Assists the Store Manager with the budgeting and financial goals of the… more
- GCG (Albany, NY)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will ... the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST, Monday to… more
- CVS Health (Albany, NY)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Hannaford (Delmar, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, ... being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Burlington (Colonie, NY)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Hannaford (Delmar, NY)
- …PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service . * Manager customer 's on-line orders and ... aware of customers' actions and behavior. * Report to manager or security any abnormal behavior. * Process all...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- JB Hunt Transport (Albany, NY)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service + Ability to analyze customer activities,...product or service + Ability to analyze customer activities, profiles and information + Understanding of the… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...assigned **Minimum Requirements:** **Skills and Experience** + Passion for service , helping others and seeing your customers and team… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
- UKG (Albany, NY)
- …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... business to business sales experience of selling products and/or providing service to a broad customer /prospect base. * Minimum of 1 year experience in the… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Datavant (Albany, NY)
- …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is… more
- Cleo (Albany, NY)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
- Protective Industrial Products (Latham, NY)
- …and escalations. + Work closely with Sales, Finance, Operations, Supply Chain, and Customer Service teams to capture requirements and ensure master data supports ... The Customer Master Data & Governance Manager will be responsible for ensuring the accuracy, consistency, and governance of customer data across enterprise… more
- SHI (Albany, NY)
- …Service Delivery team to develop strategies for improving vendor relations and customer service . + Maintain an in-depth understanding of each vendor's ... in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination...and effort, and respecting the contributions of others. + Customer Service : Can identify customer … more
