- Vontier (Albany, NY)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Albany, NY)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Papa John's International (Albany, NY)
- …NROs + Influence improvement of operational results through restaurant optimization + Coach improvements in guest experience, product quality , training, and ... ease of travel.** **Job Description Summary:** The Brand Standards Coach (BSC) role is critical for elevating the growth...- Integrity, Character and Community + PEOPLE FIRST - Customer and Team member Focus + INNOVATE TO WIN… more
- Walmart (Saratoga Springs, NY)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Latham, The Pool Company (Latham, NY)
- …Duties and Responsibilities: + Coach , develop and provide feedback to customer service team members for continuous performance improvements based on ... and New Zealand, we are committed to delivering innovation, quality , and sustainability in everything we do. We believe...Summary The Customer Manager supervises and develops Customer Service team members responsible for handling… more
- Vontier (Albany, NY)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Copeland (Albany, NY)
- …Services organization. This critical position leads a team of Field Service Specialists responsible for onsite startup, commissioning, and troubleshooting of ... project readiness, support technicians in real-time, and ensure consistent, high- quality delivery of our onsite services. This is an...the field and is now ready to lead and coach a team, apply their knowledge more broadly, and… more
- Michaels (Clifton Park, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Suburban Propane (Albany, NY)
- …and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance. **Responsibilities** + Maintain quality , compliance ... plans/ activities and initiating/coordinating training + Ensure effective coordination with Customer Service , Distribution and Sales functions **Why join the… more
- VCA Animal Hospitals (Latham, NY)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . **Skills and Qualifications** * Excellent ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Hannaford (Voorheesville, NY)
- …management experience preferred Strong understanding of store operations. Excellent interpersonal, customer service and communication skills. Ability to handle ... company policies, practices, legal requirements and ethical procedures. Manage evening merchandise quality and presentation and the level of service offered to… more
- SHI (Albany, NY)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- SHI (Albany, NY)
- …implement communication strategies, and coach others to improve their communication skills. Customer Service : Can lead strategic customer service ... the ITAM Administrator activities, while ensuring the process and quality standards are maintained for all ITAM deliverables *...initiatives, inspire others to prioritize customer service , and foster a culture of continuous customer… more
- TD Bank (East Greenbush, NY)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... Banking **Job Description:** The Retail Banker I is a customer liaison that is integral to delivering TD's Brand...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- GE Aerospace (Schenectady, NY)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Pearson (Albany, NY)
- …incentive program, and information on benefits offered is here. 1147910 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Albany, NY)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Ellis Medicine (Niskayuna, NY)
- …reflected in a highly competent workforce capable of providing quality care. Professional interdisciplinary collaboration, communication and teamwork enacted enable ... is responsible to uphold compliance with Ellis Medicine's policies/procedures, service excellence standards and regulatory requirements. Requirements: Currently licensed… more
- Walgreens (Loudonville, NY)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- US Foods (Clifton Park, NY)
- …Sales Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard. Coach , train and direct TMs to top ... achieve AOP and Company goals. Direct TMs toward high quality leads and assist TMs in warming leads and...Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have… more