- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design ... direction, mentorship, and performance management. + Manage daily operations of the IT support desk , including ticket assignment, escalation, prioritization,… more
- Cayuse Holdings (Albany, NY)
- …Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC...after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional… more
- Trustco Bank (Schenectady, NY)
- …tools, and best practices to support personal and team growth. + Provide general IT support across departments as directed by supervisors or senior IT ... include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. + Act...basic troubleshooting of systems and networks. + Work with IT Administrators to support the completion of… more
- New York State Civil Service (Albany, NY)
- …platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing ... performing technical activities related to application development, data center operations, help desk support , and application integration in accordance with the… more
- New York State Civil Service (Albany, NY)
- …tax returns and associated forms and schedules during the course of a desk audit for accuracy of taxpayer data; compute any additional tax liability, interest ... be performed in a clear, tactful and professional manner. . Communicate with supervisor and follow through on instructions received; inform supervisor of… more
- Public Consulting Group (Albany, NY)
- …need to succeed. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery ... Services The Supervisor of Business Operations Analytics plays a pivotal role...severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and prioritized… more