- Rocket Software (Albany, NY)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Autodesk (Albany, NY)
- **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will ... our partnership with these customers. We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented… more
- Philips (Latham, NY)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning proposals for resources required, including risk assessment, and support in driving for success … more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving customer… more
- Datavant (Albany, NY)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- Windstream Communications (Albany, NY)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- EBSCO Information Services (Albany, NY)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Confluent (Albany, NY)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- TTEC (Malta, NY)
- …days and ignite your career with TTEC's award-winning employment experience. As a Senior Client Success Manager working onsite in Malta, NY. you'll be a part of ... proactively develop and maintain solid business partnerships to ensure success in balancing the department and customer ...similar industry. + 3 years experience as a project manager for at least one project of ten million… more
- University at Albany (Albany, NY)
- …Promotional Posted On: Thu May 29 2025 Job Description: Academic Innovation and Student Success (AISS) at the University at Albany seeks a candidate to become the ... Administrative Manager . This role is responsible for managing key financial...interpersonal skills, a high level of commitment to exemplary customer service, and the ability to work independently and… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** Remote with travel to… more
- Wolters Kluwer (Albany, NY)
- …within the US + Partner with the Managed Services Team and the territory Account Manager to ensure customer retention/ success . + Partner with the Managed ... sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/service issues that could affect… more
- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Verint Systems, Inc. (Albany, NY)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Sharecare (Albany, NY)
- …expectations are met + Manage and meet project implementation targets for timeliness, customer success metrics + Serve as a trusted advisor and subject ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- DXC Technology (Albany, NY)
- …AI copilots that help users navigate and act with confidence.** **Translate customer goals and feedback into clear, actionable product requirements across responsive ... and mobile environments.** **Partner closely with UX design, engineering, data science, and customer facing teams to refine the customer journey and ensure… more
- Broadcom (Albany, NY)
- …tools, which you will use to drive consumption and adoption + Create a Success Plan with objectives/tasks aligned to customer requirements / business objectives ... New York, Florida, Georgia, or Texas _ **TECHNICAL ADOPTION MANAGER ** The Elevator Pitch: Why will you enjoy this...account strategies, and taking ownership of consumption and adoption success for our customer . + Working closely… more
- US Foods (Clifton Park, NY)
- …and mentoring to ensure your long-term success . **What You'll Do as a Territory Manager :** + **Be the Customer Champion** : Own and nurture the customer ... Foods, we're not just delivering food - we're delivering success . Join a dynamic team where your expertise, energy,...Manager , you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing… more
- Datavant (Albany, NY)
- …role in crafting our platform's value story, partnering closely with Product, Sales, Customer Success , and Marketing teams to define expansion paths, enable ... Manager who thrives at the intersection of product, customer , and commercial strategy. In this role, you'll do... Customer Experience** : Partner with Product and Customer Success to enhance onboarding, in-product education,… more