- Molina Healthcare (Albany, NY)
- …**REQUIRED EXPERIENCE /KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...: Associate's Degree or equivalent combination of education and experience **PREFERRED EXPERIENCE ** : + 1-3 years… more
- Merck (Albany, NY)
- …fluency preferred, particularly in Spanish. **Required Skills:** Account Management, Adaptability, Customer Experience Management, Inbound Phone Sales, ... in field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for working in their respective… more
- Cardinal Health (Albany, NY)
- …and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by providing accurate and timely responses with empathy ... fax, call/phone, email, text, web, and other platforms. Place inbound orders via fax transmissions and answer inbound...systems and tools, and data entry is preferred. + Customer service experience is required, with a… more
- Molina Healthcare (Albany, NY)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound /outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and ... Medicare STAR ratings. Required Qualifications * At least 1 year of related experience , including call center or customer service experience , or… more
- Cardinal Health (Albany, NY)
- …researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution ... and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who is… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from ... service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via...escalated issues. **Qualifications:** + High School Diploma + Prior experience in a customer service related field… more
- GAP Solutions Inc (Albany, NY)
- …times as necessary to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior-level intake, analysis, ... + **High school diploma required.** + **Minimum of** **5 years of specialized experience ** **in a contact center environment handling inbound calls of similar… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation ... Path Definitions & Distinctions** **Level I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and… more
- GAP Solutions Inc (Albany, NY)
- …times as necessary to augment federal staff. **Position Objective:** The Jr. Customer Service Representative (CSR) will provide intake, analysis, and ... and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience . 0-2 years of customer service or public relations experience . ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.… more
- Wolters Kluwer (Albany, NY)
- …well as Feild Sales experience .** + Possess **lending compliance industry experience ** and have managed customer contacts; built or elevated brand presence ... mindset. + Have a bachelor's degree or equivalent job-related experience . + Account Management (general knowledge of customer...book of accounts + Effectively prioritizes and responds to inbound leads or customer requests for information… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …knowledgeable, and adaptable. **What qualifications do I need?** + High school diploma or GED. + Customer Service experience - 2 or more years + Must be a US ... is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote...a fully remote team supporting the English and Spanish inbound calls for NSHD. As a Tier 1 SDR,… more
- Humana (Albany, NY)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect… more
- CenterWell (Albany, NY)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... a talented and energetic individual as a Business Development representative to play a key role on our Americas...channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries,… more
- Siemens (Rotterdam, NY)
- …developers to work together throughout the development process. Read our Customer Stories (https://www.mendix.com/ customer -stories/) to learn more about the ... celebrate individuality, and appreciate the diversity of thought and experience . People who work here are driven, smart, and...role is for you! As an International Business Development Representative (BDR), you will be part of a high-performance… more
- Molina Healthcare (Albany, NY)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound /outbound pharmacy calls from members, providers, and pharmacies. Contributes to ... pharmacy call center member relations. Required Qualifications * At least 1 year related experience , including call center or customer service experience , or… more
- SolomonEdwards (Albany, NY)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound ...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established ... School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cognizant (Albany, NY)
- …collaboratively with stakeholders and other teams. **In this role, you will:** . Handle inbound calls as a representative of the hospital to arrange debt ... **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make...school diploma or GED . Minimum one year collections experience in healthcare working with patients . Minimum one… more