- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- ManTech (Herndon, VA)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Help Desk Support Services Specialist SME** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose… more
- Information Technology Strategies (Washington, DC)
- …government initiative in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: ... + Must have 3+ years of experience in a related field (technical support, help desk support, call center, or etc.). + Must be available to work night, weekends,… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The ... Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex troubleshooting… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations.… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist I**...experience and training. Work is performed under supervision. The Tier I team serves as primary IT Customer Support ... community. We are currently seeking a talented and motivated Help Desk Specialist I for...departments and all WMATA end users. **Essential Functions:** + Tier I customer activities include but are not limited… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Help Desk Specialist II to support our clients USDA - OIG technical support program in ... Washington, DC. As a ** Help Desk Specialist ** , you...Veteran. **Responsibilities** **Responsibilities** + Responsible for diagnosing and resolving Tier 1 and 2 issues. + Provide support to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of… more
- Insight Global (Washington, DC)
- Job Description The Help Desk Specialist will provide support for 5,000+ end users. Responsibilities * Answer phone, retrieve email and voicemail messages ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 2 years of help desk experience * Very good troubleshooting and… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician/ Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... the agency Tier III team. + Perform help desk support for a variety of...customers and get immediate action started by the appropriate specialist . + Candidates may be asked to provide input… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more