- USAA (Plano, TX)
- …+ Advanced knowledge and application of data analysis tools, telecommunications tools, and contact center routing systems . + Advanced knowledge ... Analyst Senior (Real-Time** ), you will be responsible for contact center workload management performance (ex. daily staff requirements, schedule efficiency,… more
- Travelers Insurance Company (Richardson, TX)
- …the Sr. Consultant, Workforce Management, you will partner closely with the Contact Center /Claim Center /Operations Management Team by forecasting, ... experience in management information, finance, statistical analysis, Workforce Management, Claim or Contact Center . + Advanced knowledge of Microsoft Excel and… more
- Travelers Insurance Company (Richardson, TX)
- …technology, process, efficiency and departmental initiatives. Provide support and direction to Contact Center Management and members of the Workforce Management ... Our Ideal Candidate Have?** + Advanced working knowledge of contact center operations and Property and Casualty...preferred. + Strong knowledge of Workforce Management system and contact routing system is preferred. + Financial… more
- Palo Alto Networks (Plano, TX)
- …/switching, Routing protocols (eg BGP, OSPF, EIGRP), branch, and center architectures + Advanced understanding of packet flow across multiple OSI layers ... Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention Systems + BS in computer science, information technology, computer architecture,… more
- TEKsystems (Dallas, TX)
- …such as CUCM, but not limited to. Cloud based Solutions, Hybrid Solutions, and Contact Center Solutions as well as ensure scalability and cost effectiveness . ... the future in mind. Essential Functions: . Develop and generate Systems Design Packages, to include conceptual, logical, and physical network architecture/designs… more
- Black & Veatch (Dallas, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... + May define work assignments and maintain schedules. + May program control systems or participate in other plant start-up activities associated with a specialized… more
- Palo Alto Networks (Plano, TX)
- …Products + Comprehensive knowledge of LAN/WAN technologies, encompassing general routing /switching/security for both branch and data center architectures ... as possible + Serve as the primary point of contact for critical customer issues with our customers and...CCIE, CCNP, Cloud AWS, GCP or Azure, etc) + Systems and Metrics + Familiarity with any systems… more
- The Hartford (Frisco, TX)
- …experience & book of business management, while also acting as a key contact for underwriters and brokers. This is an individual contributor role without supervisory ... Conditions, exposures, general information, aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of… more