- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- TEKsystems (Troy, MI)
- …WPM is Passing) MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...4 WEEKS! NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...Reliable transportation NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …coverage questions. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...4 WEEKS! NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …professional manner. Must have: * At least 1 year of recent customer service experience ( call center experience is preferred, but will consider ... front desk/admin experience - not just retail or food service ) * Efficient in using a windows PC computer...Reliable transportation Nice to have: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …accuracy while providing resolutions Required Skills & Qualifications: + Customer service experience ( call center preferred, but front desk/admin ... + Handle 35-45 inbound calls per day, averaging 11-14 minutes per call + Respond to insurance servicing inquiries from borrowers, insurance agents, and… more
- ChenMed (Detroit, MI)
- …A minimum of 1 year of customer service experience required; in a call center or similar environment, highly preferred + A minimum of 1 year healthcare ... Team Coordinator is responsible for outbound and inbound customer service call handling related...JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer… more
- Robert Half Office Team (St. Clair Shores, MI)
- …with customers and team members alike. Requirements * Proven experience in customer service , preferably in a call center or similar environment. * ... Description We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Saint Clair Shores, Michigan. This is a… more
- Henry Ford Health System (Troy, MI)
- …post-employment). Experience Required: + Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years ... position has the following primary objectives with respect to customer relations for all HAP/AHL product lines: (1) Provide...(Claims Call Center experience preferred). + At least one (1) year… more
- Molina Healthcare (Detroit, MI)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Corewell Health (Taylor, MI)
- …machine, extractor, garbage disposals and potentially hazardous cleaning products. + Customer service focus. + For call center : strong phone etiquette ... meal service which may include answering phones in the call center ; assembling patient trays; cleaning and sanitizing dishes, pot and pans, equipment,… more
- Tenet Healthcare (Detroit, MI)
- …or related area. 3 Two or more years prior experience in Customer Service or related call center environment preferred. 4. Advanced knowledge of ... Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center . Experts...limited guidance and assistance of department management. Maintains positive customer service at all times, refine and… more
- Corewell Health (Southfield, MI)
- … customer -facing service on phone or face to face; customer service , high volume call center , medical billing, insurance environment relevant to ... benefits is determined by employment type and status Primary Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name Patient Access … more
- TEKsystems (Lathrup Village, MI)
- …problem resolution Qualifications + Outgoing, personable candidates passionate about customer service + Retail, call center , or financial institution ... products (checking, savings, loans, credit lines) + Maintain accurate documentation of customer interactions + Offer financial solutions tailored to member needs +… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage...GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work… more
- Molina Healthcare (Detroit, MI)
- …support of servicing members and providers. Responsible for ensuring teams deliver effective customer service for all service needs including benefits, ... service quality goals. Implements strategies to meet/exceed goals and improve customer service . * Drives process improvements to ensure performance standard… more
- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be ... will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to...responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so… more
- Anywhere Real Estate (Detroit, MI)
- …Real estate knowledge preferred (home purchase, sale, or mortgage) + Customer service experience preferred (retail, financial services, or call center ) + ... estate services in the United States. Through Anywhere Inc. Customer Contact Center & Engagement, we deliver...for our ** Customer Experience Concierge** role, a customer service position providing guidance and support… more
- Vibe Credit Union (Novi, MI)
- …Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service orientation + Excellent verbal and ... Services Manager, you will be responsible for delivering exceptional service to both internal teams and external members. By...Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets.… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... diploma or GED equivalent required. Two (2) years of customer service experience. An Associate's degree in...experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more