- The Mount Sinai Health System (New York, NY)
- In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with patients and ... channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center...the various doctors' offices in our health system. The Supervisor III for the access center… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- City of New York (New York, NY)
- …Director. Responds to complaints and crisis telephone calls, compiles and analyzes call center performance data, serves as Infoline's/Medicaid Helpline liaison ... - Compile, review, and analyze data and prepare summary reports on Infoline/Medicaid Helpline call center performance, including call waiting time, call … more
- City of New York (New York, NY)
- …by following established agency policies and procedures. Accesses the New York State Call Center Referral System and the New York City Customer Tracking ... are approved. Under the general supervision of the Account Specialist Supervisor for the Account Auditing, Account Maintenance, Accounting and Payment Adjustment… more