- TEKsystems (Cupertino, CA)
- …Job Summary: We are seeking a highly motivated and experienced technical person to lead our technical support team. In this role you work closely with ... customer satisfaction, and resolve the day to day technical support needs of a global organization....Operations lead in strategic planning to improve technical support operations process and tools, with… more
- Amazon (San Jose, CA)
- …Services (AWS) Keynote team is hiring! We're looking for a talented, self-directed Senior Technical Keynote Lead to communicate the technical capabilities of ... and has a passion for telling stories. The Senior Technical Keynote Lead will partner with ...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- System One (Santa Clara, CA)
- …instructions to ensure that they conform to requirements + Provide basic camera technical support , assist with related studio productions using modern video and ... TECHNICAL STUDIO LEAD - SANTA CLARA,...+ Communicate logistics to meeting/event attendees and participants, troubleshoot technical issues and provide online support for… more
- Deloitte (San Jose, CA)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... on June 28, 2024. Work you'll do As a Technical Lead you will be responsible for...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more
- Siemens Digital Industries Software (Fremont, CA)
- …be used in the development, testing and validation of these workflows. The technical lead will also provide technical support and guidance to the sales, ... performing individual for an opportunity to serve as a technical lead of our 3D IC Solutions...LVS, IR/EM analysis o DFT integration and ATE test support . + Working knowledge of Advanced Packaging IC EDA… more
- SAP (Palo Alto, CA)
- …**What you'll do:** + Lead Premium Engagement program + Lead analysis of customer situation/requirements, including business requirements, program/project, ... + Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer … more
- Microsoft Corporation (Sunnyvale, CA)
- As the ** Lead Technical Strategic Advisor** , you will play a pivotal role in supporting our Senior Executive responsible for cloud infrastructure. Your ... environments, will drive our organization's success. You'll collaborate closely with technical experts, analyze data, and provide critical guidance to shape our… more
- Palo Alto Networks (Santa Clara, CA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Santa Clara, CA)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- ServiceNow, Inc. (Santa Clara, CA)
- … technical skills that will lead to your success:** + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- Palo Alto Networks (Santa Clara, CA)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Santa Clara, CA)
- …+ Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + ... cybersecurity as we are. **Our Approach to Work** We lead with flexibility and choice in all of our...just evolves. Our technical team provides behind-the-scenes support to meet our customer 's needs. As… more
- Palo Alto Networks (Santa Clara, CA)
- …completed in a timely manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other ... BS/MS or equivalent military experience required **The Team** Our technical support team is critical to our...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Our Commitment**… more
- HP Inc. (Palo Alto, CA)
- …+ Proactively lead the end-to-end planning and execution of complex customer , partner, community, and internal events in the Customer Welcome Center. ... enterprise customer base across industries. + Proven ability to lead demonstrations and/or presentations with confidence and credibility. + Experience and… more
- Siemens (Fremont, CA)
- **Job Family:** Internal Services **Req ID:** 417739 **DoD SkillBridge Internship - Technical Field Support ** _This opportunity is unique to active-duty US ... Communication, and Sprinkler/Suppression Security: Integrated Surveillance and Access Controls ** Technical Field Support Internship** There are three areas… more
- Netflix (Los Gatos, CA)
- …Engineering Support Organization is to empower Productivity Engineering to scale customer support . Serving as the frontline resource for our engineering ... (https://frontendhappyhour.com/episodes/productivity-engineering-ballmer-peak/) . The Role We are looking for a Technical Support Engineer with a passion for… more
- Applied Materials (Santa Clara, CA)
- **Key Responsibilities** 1. Responsible for all technical support related aspects at a specific customer : escalations, fleet performance, system ... point between customer and Division by providing technical support and documentation to field engineers,...as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements… more
- IBM (San Jose, CA)
- …configuring, upgrading, securing, and otherwise maintaining storage infrastructure and customer environments. Additionally perform systems operation support , ... things you've never thought possible. Are you ready to lead in this new era of technology and solve...position requires onsite work 5 days a week. Required Technical and Professional Expertise Bachelor's Degree in Information Technology,… more
- CACI International (Santa Clara, CA)
- …tracking, will be visible to internal leadership and is identified as a technical lead with external mission stakeholders. Will conduct periodic performance ... execution. + Works with IFS Lead and Lead Software Engineer for organization of technical ...test of new technologies and their corresponding applications. + Support the creation, publication and presentation of technical… more