- EY (Richmond, VA)
- …their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, ... transform to application requirements - Perform Fit-Gap Analysis - Lead Functional Design approval process - Strong interaction with...team to test and deliver the solution - Assist customer during UAT - Prepare and review documentations. Must… more
- Burlington (Colonial Heights, VA)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer ... to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy… more
- WestRock Company (Richmond, VA)
- …you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the ... to effectively support customers and resolve customer issues * Lead training for customer service representatives on specific topics or best practices to… more
- Xylem (Richmond, VA)
- We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you are excited and passionate about helping #LetsSolveWater, consider joining ... participating in our paid Volunteer Program, Xylem Watermark ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads the design,… more
- WestRock Company (Richmond, VA)
- …production in Chateauroux, France as needed * Schedules are often dictated by customer requirements * Report to regional service manager daily * Conduct ... Communicates directly with appropriate persons for issue resolution, ie account manager, customer , regional service manager, engineering, etc * Complete expense… more
- British Swim School (Chester, VA)
- …and professional demeanor. Preferred Qualifications: + 1+ years of customer service experience. + Lifeguarding/First Aid/CPR/AED Certification(s), may ... Customer Experience Lead Part Time *...School approach. We also have exciting opportunities with our Customer Service Team, even if you're not… more
- Vontier (Richmond, VA)
- …at targeted & benchmarked KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational deliverables to drive a ... Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn...position** This role is accountable for the Global e-Mobility service business covering Remote Service , Managed … more
- Lowe's (Richmond, VA)
- * Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. * Build relationships ... completed according to Lowe's specifications. * Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and… more
- IQVIA (Richmond, VA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- IQVIA (Richmond, VA)
- …Practices and applicable regulatory guidelines. + Excellent communication, interpersonal, customer service , and teamwork skills. + Excellent organizational ... Overview** Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- American Express (Richmond, VA)
- …quality assurance, lead submission and lead re-routing + Ensure all lead functions are meeting Service Level Agreements (SLAs) and delivering against key ... **Description** **You Lead the Way. We've Got Your Back.** With...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- POWER Engineers (Richmond, VA)
- …Client or Owner's Engineer field and engineering personnel + Provide excellent customer service by developing and maintaining professional and respectful client ... ** Lead P&C Commissioning Engineer** Location **Southeast** Job Code...where our field teams operate safely, delivering excellent technical service , leading to a high degree of client satisfaction.… more
- Veracity Consulting Group (Glen Allen, VA)
- …capabilities and complimentary technologies in a client-consulting environment including IT Service Management; Customer Service Management, App Engine ... ourselves on our fun and energetic culture. We are immediately seeking a Lead Technical Consultant to join our fast-growing ServiceNow Practice team. The resource… more
- Highmark Health (Richmond, VA)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Warner Bros. Discovery (Richmond, VA)
- …empathize with customer 's concern or comment + Deliver world-class, proactive customer service to internal and external stakeholders + Use advanced ... here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to...web platforms + Meet and exceed key performance and customer service goals such as Customer… more
- Highmark Health (Richmond, VA)
- …and best in class industry business trends and practices. May lead special assignments and mentor less experienced team members. **ESSENTIAL RESPONSIBILITIES** ... + Lead to provide strategic consultation to business customers in...researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Universal Health Services (Richmond, VA)
- …the Patient Accounts Manager to coordinate the operational activities of the customer service department. Key Responsibilities include: + Handle patient calls ... to resolve concerns or complete tasks. + Work with Customer Service Manager and peers to resolve...(Excel, Word, Outlook) + Previous experience in a team lead or supervisory role (preferred) + Customer … more
- Academy Sports + Outdoors (Short Pump, VA)
- …to qualify to obtain/maintain FOID card (Illinois only). Skills: + Excellent customer service orientation; an effective problem solver and communicator with ... leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Click the… more
- Veracity Consulting Group (Glen Allen, VA)
- …curious, creative and challenge yourself daily? Today, we're ready to add a ServiceNow Lead Technical Consultant to our team. As a Lead Technical Consultant, you ... industry-experienced resources. What you will get to do: The Lead Technical Consultant will be responsible to lead...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Be the… more
- Ford Motor Company (Richmond, VA)
- …with Salesforce solution design, development, and integration in the (Sales & Service ) + Lead solution design, architecture, and delivery for enterprise-level ... **Salesforce Developer Lead ** Are you a creative thinker that loves...as well as offer new answers to the FordPro Customer Problems? If so, FordPro is the place for… more
