- Citizens (Glen Allen, VA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Capital One (Richmond, VA)
- West Creek 6 (12076), United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- Bank of America (Richmond, VA)
- …risk and create mitigation strategies. **LOB Job Description:** This role will support Emerging Risk Fraud Strategies primarily in Digital products; ... Consumer Product Strategy Analyst III- Digital Fraud Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New… more
- Bank of America (Richmond, VA)
- Consumer Product Strategy Analyst III - Fraud Detection Strategies Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Capital One (Richmond, VA)
- …United States of America, Richmond, Virginia Sr. Manager, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...you dream of more elegant and intuitive products and customer experiences? Do you want to be the one… more
- CVS Health (Richmond, VA)
- …providers, claimants, customer members, etc. - Facilitates the recovery of company and customer money lost as a result of fraud matters. - Provides input ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...effectively pursue the prevention, investigation, and prosecution of healthcare fraud and abuse, to recover lost funds, and to… more
- Capital One (Richmond, VA)
- …In this role, you will work directly with business leaders supporting our Fraud & Disputes Operations and Customer Resiliency Channels functions. In addition, ... Creek 1 (12071), United States of America, Richmond, Virginia Senior Associate, Financial Analysis - Card Operations Finance The... Associate, Financial Analysis - Card Operations Finance The Customer Channels team within Card Finance is seeking a… more
- Bausch + Lomb (Richmond, VA)
- …to continue leading the advancement of eye health in the future. The Senior Manager, Professional Strategy will help create and deploy strategic plans to cultivate ... Leaders (KOLs), key accounts, educational institutions, and professional associations, in support of the Bausch & Lomb Pharmaceutical business. This position will… more
- Truist (Richmond, VA)
- …the following job description:** **Location is flexible** This role is a Senior Product Manager who balances business, technology and design priorities to deliver ... team can then prioritize as epics and features. The Senior Product Manager is a thought leader amongst their...and drive the business on all aspects of demand, customer experience, and conversion. NOTE: In some Agile teams,… more
- Highmark Health (Richmond, VA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- Bank of America (Richmond, VA)
- …coordination of the production of product performance reports and updates for senior management + Support biometrics capability enhancements and strategy design. ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as… more
- Bank of America (Richmond, VA)
- … and non- fraud products supporting adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CARMAX (Richmond, VA)
- …collaborative, self-motivated individual to join our CarMax Audit Services team as the Senior Manager focused on Technology Audit. This role will help lead the ... and operational audits of processes, policies and procedures. The Senior Manager, Technology Audit will help manage and lead...it relates to specific technologies and audit techniques, and support the team in development of tools. Review work… more
- TTEC (Richmond, VA)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- DXC Technology (Richmond, VA)
- …and quality assurance. + Ensure compliance with established standards and procedures. + Support senior analysts in analyzing data trends and reporting. + Assist ... our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on… more
- Lincoln Financial Group (Richmond, VA)
- …progressively more complex P&L analyses to applicable internal stakeholders + Provides support to peers and may present/interact with senior management, internal ... external stakeholders (including Lincoln Financial Distributors RPS wholesalers), and customer prospects to effectively represent Lincoln's suite of retirement… more
- Bank of America (Richmond, VA)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... design, build, and implement a new program to identify unusual or unexpected customer activity through their interaction with customers in the Consumer FLU. These… more
- Lincoln Financial Group (Richmond, VA)
- …You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact Center and ... support multiple contact centers and technologies. Performs complex system...centers, include strategies, technologies, KPI's to proactively enhance the customer experience. Experience must include: 5 years utilize Genesys… more