- Kelly Services (Buffalo, NY)
- …new opportunity. Join the Kelly(R) Professional & Industrial team as a **Benefits Customer Service Representative** at a premier client near Buffalo, NY. We're ... career be the best it can be. **Title:** Benefits Customer Service Representative-Virtual/Remote **Location:** Buffalo, NY- **_Must...to HIPAA and Data Privacy laws. - Maintain accurate call and case notes in a professional manner. **This… more
- M&T Bank (Williamsville, NY)
- …Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... Hybrid (Tuesday + day of choice in-office) @ Amherst Center office** ** ** **Schedule** **: Open availability required....a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- ConnectLife (Williamsville, NY)
- …Trainer - Healthcare Call Center , Nights Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! This position is on-site ... professional training experience preferred. + Clinical, medical office, or call center experience preferred. + Six months...on day 1 + 401(k) after one year of service with 3% employer contribution + Employee Referral Bonuses… more
- M&T Bank (Williamsville, NY)
- …Previous sales, call center , bank operations environment or customer service experience Bachelor's Degree Demonstrated work leadership skills Excellent ... **Contact Center Growth Supervisor (Safe Act)** **Location: Williamsville, NY....a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- M&T Bank (Buffalo, NY)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (West Seneca, NY)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- TEKsystems (Buffalo, NY)
- …Call center , Customer support, data entry, benefits verification, microsoft office, customer service call center , pension, inbound call , ... outbound calls Top Skills Details Customer service , Call center , Customer support Additional Skills & Qualifications Excellent ability to communicate… more
- TEKsystems (Buffalo, NY)
- …Call center , Customer support, data entry, benefits verification, microsoft office, customer service call center , pension, inbound call , ... outbound calls Top Skills Details Customer service , Call center , Customer support Additional Skills & Qualifications + Excellent ability to communicate… more
- Molina Healthcare (Buffalo, NY)
- …equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls… more
- Molina Healthcare (Buffalo, NY)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- TEKsystems (Buffalo, NY)
- …duties as assigned HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Top Skills Details Customer service , Call center , Customer support Additional ... phone, email and instant message * Ability to customize customer service approach to meet all types...accurate information * Maintain and document complete and accurate call and case notes in a professional manner *… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service /contact center leadership required. 5 years of ... **Director of Call Center ** **Location:** **Larkin Bldg @...strategy, implementation, and ongoing operations of a centralized contact center across phone, chat, text and self- service … more
- ConnectLife (Williamsville, NY)
- Referral Intake Coordinator- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are ... degree or higher in healthcare related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical… more
- Broadview FCU (Buffalo, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... first-contact resolution and a positive member experience within a call center environment. + Adherence to ...evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting… more
- ConnectLife (Williamsville, NY)
- …previous supervisory / management experience strongly preferred. + Experience in a call center environment or medical related field preferred. Knowledge, Skills, ... and monitor all activities related to the Donor Referral Center , including but not limited to incoming and outgoing...while promoting a commitment to excellence, quality, integrity, and customer service . + Serve as a resource… more
- Molina Healthcare (Buffalo, NY)
- …supervision and coordination of daily activities. * Ensures adequate staffing and service levels and maintains customer satisfaction by implementing and ... based on the severity of illness and the site of service . **Knowledge/Skills/Abilities** * Provides management and oversight for operational teams that… more
- NBT Bank (Williamsville, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- M&T Bank (Williamsville, NY)
- …school diploma or equivalent (GED) and a minimum of 6 months' proven sales, customer service , and/or other related work experience + Good communication skills + ... methods, providing information or completing an appropriate application and/or service solution during the call . + Identify...computers + Proven problem-solving skills + Knowledge of the customer service concept and its importance in… more
- Molina Healthcare (Buffalo, NY)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Olmsted Center for Sight (Buffalo, NY)
- …environment Qualifications: + High School diploma or equivalent + Two years of experience in customer service , Contact Center or human services + Must be ... and document all incoming calls in accordance with Contact Center procedure + Manage call volume in...Microsoft Office Suite + Demonstrate excellent internal and external customer service + Effectively work with individuals… more