- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Lincoln Financial (Albany, NY)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- Pioneer Bank (Albany, NY)
- …Business or Information Systems preferred. 2. Minimum 2 years' technical experience with Help Desk support in a domain environment or demonstrable knowledge of ... Responsible for engaging in proactive planning, support, and organization of the service desk to be flexible and adaptable in meeting the changing needs of the… more