- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...with the MCC Team when not completing supervisory duties. Representative Duties Provide Excellent Customer Service + Greet each… more
- TEKsystems (Boston, MA)
- …to the appropriate contact. KPI's: 85% of calls within 30 seconds. Since we are a 24/7 call center , we do not have set shifts. Instead, we have a window that ... MISS TRAINING YOU WILL BE DROPPED FROM THE CLASS Skills: Customer service, Call center , Data entry, Inbound call , Customer support, Health care, Customer… more
- Humana (Boston, MA)
- …the best solutions and outcomes working in a best-in-class contact center . As a Bilingual Call Center Representative 2, you will take as many as 75 calls ... days.** + The initial 120 days of employment as a Bilingual Inbound Call Center Representative constitute an appraisal period. This Appraisal Period is… more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under ... and as a member of the care team, the Call Center Triage Nurse will be responsible...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- Beth Israel Lahey Health (Boston, MA)
- …practice by answering, screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Rep is supporting the GI ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will represent ... and internet software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific… more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is at 20 Overland Street, Boston, Ma 02215. This per diem position will be working 100% onsite. **Job Description:**… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and responsibilities ... or patient advocate office. + Answer calls that come in to the call center and dispatch these calls out to the appropriate service and/or staff member.… more
- Children's Hospital Boston (Boston, MA)
- 74838BRJob Posting Title:Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per ... Then the remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and… more
- LogixHealth (Bedford, MA)
- …to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may ... 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events. About LogixHealth: At LogixHealth we provide… more
- East Boston Neighborhood Health Center (Revere, MA)
- … All Locations: Revere Description: Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working, fluent ... Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication...required + Minimum of 1-year customer service, administrative, or call center experience + Excellent written and… more
- Fresenius Medical Center (Lexington, MA)
- …appropriate local placement services. Designs and develops policies and procedures for call center and admissions staff providing general oversight for the ... business needs. + Provides general direction and oversight of patient admissions call center operations nationally pertaining to the planning, design,… more
- Securitas Security Services USA, Inc. (Medford, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Fresenius Medical Center (Lawrence, MA)
- …4 years' related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Robert Half Office Team (Methuen, MA)
- …in our healthcare team by providing exceptional customer support in a high-volume call center environment. The successful candidate will be skilled in complaint ... EMR (Electronic Medical Records) and ability to manage them effectively * Experience in a call center environment, ideally within a high volume inbound call … more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Associate's Degree and/or ... preferred. 2. Two (2) years of customer service or call center experience working in billing, collections,...and responsibilities may be assigned. 1. Assumes role as representative of The Cam Neely Foundation and The Neely… more
- Beth Israel Lahey Health (Burlington, MA)
- …**Essential Responsibilities:** + Coordinates sufficient staffing levels in the appointment office call center for all hours of operations. + Works department ... standards for not only themselves, but also for the staff of call center . + Conducts yearly performance evaluations. + Makes recommendations on Merit increases.… more
- Children's Hospital Boston (Boston, MA)
- 73148BRJob Posting Title:Patient Experience Rep I (Page Operator Float, M-F, 11:30a - 8p)Department:Ambulatory ServicesAutoReqId:73148BRStatus:Full-TimeStandard ... This position requires floating to the Waltham and Martha Eliot Health Center (Jamaica Plain) locations. May require floating to additional satellites based on… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... to compile patient and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments and managing… more
- Tufts Medicine (Lowell, MA)
- …minimum. Every Saturday required from 7:00 AM to 1:00 PM at the Patient Service Center in Lowell General Main Campus. 1 winter & summer holiday required. Shifts will ... that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via...to productivity and customer service such as wait times, call monitoring score card scores, number of registrations or… more