- Red River (Lexington, MA)
- …Proactively monitor performance and resolve escalations + Apply ITIL principles across Incident , Problem, Change , and Request Management + Utilize ServiceNow for ... You thrive in rapidly changing circumstances; you adapt to change ; you know when to include or escalate to...around you successful. **We are seeking a seasoned** **Program Manager - ITSM** **to lead the delivery of managed… more
- The Hertz Corporation (Boston, MA)
- A Day in the Life: We are looking for a dynamic incident manager to join our IT department. In this role, you'll be in charge of leading the incident /problem ... incident management protocols. To be a successful incident manager , you should have an aptitude...incidents. What You'll Do: + Coordinate and oversee the change management process, ensuring all changes are properly assessed,… more
- TD Bank (Boston, MA)
- …**Job Description:** **Department Overview:** The US Business Resilience and Incident Management (BRIM) team is accountable for cross-functional execution of ... the TD Business Continuity Management (BCM) program and Incident Management Protocol (IMP) for all US legal entities. BRIM is responsible for the development and… more
- General Motors (Boston, MA)
- …this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will be responsible for becoming a subject ... Management Systems (DMS), etc. This role will lead the Incident Management team in all aspects of incident...times a week {or other frequency dictated by your manager }. The selected candidate will be required to travel… more
- GovCIO (Boston, MA)
- …skills. + Excellent communication and coordination skills. + Experience with incident response activities. + Knowledge of engineering change proposals ... **Overview** GovCIO is currently hiring for Cybersecurity Incident Respose Administrator to be responsible forSecurity Information...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- CBRE (Boston, MA)
- …*Management of Change (MOC) Implementation: Implement CBRE's Management of Change (MOC) process. * Incident Reporting Process: Establish incident ... Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line...time to support site operations, client meetings, or critical incident response as needed. Important Considerations for this List:… more
- SHI (Boston, MA)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud ... need to thrive - in our offices or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages… more
- Medtronic (Boston, MA)
- …walk, creating an inclusive culture where you can thrive. The Regional Security Manager (RSM) leads the regional security program to ensure alignment with its ... travel security, physical security design, executive protection, crisis response, incident management, work place violence, threat assessment/mitigation, risk assessment,… more
- Zeelo (Boston, MA)
- Program Operations Manager Location: Boston, MA (in person first) About the Role: The Program Operations Manager is responsible for the end-to-end operational ... aligned with contractual and operational commitments. + Operational Performance & Change Control Drive performance excellence by monitoring KPIs, managing … more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** As a Manager within Process, Innovation and Technology (PIT) team, you will serve as the AI Subject ... but not limited to application releases, upgrades, and Tier 2 incident management-ensuring scalable, sustainable improvements across the contact center environment.… more
- Ensono (Boston, MA)
- …Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident , Request, Change and Problem ticket workflows WhyEnsono ... Manager , IMS Mainframe Systems ProgrammingRemote - United StatesJR012013...ProgrammingRemote - United StatesJR012013 **Position Summary** The Mainframe Systems Manager - IMS Logical will coordinate and delegate the… more
- ServiceNow, Inc. (Waltham, MA)
- …you work for them. **The Role:** ServiceNow is seeking an experienced and results-oriented ** Manager to lead our Go-To-Market Functional Lead team** . This role as a ... Manager of our Go-to-Market Sustain Team uses their superpower...problem-to-solution workflows. + Partner with Product Owners, Analysts, Engineering, Change Management, and IT on system enhancements and updates.… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep ... Street, 20 Maverick Square - Cradock Building Position Summary: The Nurse Manager provides leadership and operational oversight for the Employee Health and Infection… more
- Amazon (Wilmington, MA)
- …in which we operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to join our mission of creating the world's safest work environment. This role ... well being while driving operational excellence. As a WHS Manager , you'll be the site's safety champion, leading our...productivity. Your ability to build relationships and influence positive change will be essential as you help shape our… more
- Procter & Gamble (Andover, MA)
- …technology and systems operations. + IT Operations Knowledge: Understanding of incident management, organizational change , and problem management processes. + ... a Site IT Operations Intern, you will be a change agent at the site, ensuring that new technologies...offer stage. Example Responsibilities by Type: + Digital Operations Manager : + Lead the deployment and operational readiness of… more
- Mastercard (Boston, MA)
- …and governments realize their greatest potential._ **Title and Summary** AI Engineering Manager Overview Mastercard's AI Center of Excellence (AI COE) is seeking an ... AI Engineering Manager to lead a team building production grade Agentic...tokenization, redaction). * Multi region/active deployments, SLA/SLO design, and incident response leadership. * Vendor/platform evaluation and contract oversight… more
- Black & Veatch (Burlington, MA)
- **Safety & Health Manager - TC&I** Date: Sep 20, 2025 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our ... and policies. Performs record keeping / filing functions. Conducts incident and injury/illness investigations. Writes detailed injury/illness reports. Completes all… more
- PwC IT Services Co. (Boston, MA)
- …Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager **Job Description & Summary** At PwC, our people in cybersecurity focus ... architecture, and application security; and, Demonstrating prior system administration, incident response, Security Operations Center (SOC) or network engineering… more
- Deloitte (Boston, MA)
- …Improvement + Ensure timely and effective delivery of managed services, including incident management, problem resolution, and change requests. + Drive ... 2025. Work you'll do As a Digital Foundry Operate & Innovation Manager , you will champion digital transformation initiatives, evaluate emerging technologies and… more
- GovCIO (Boston, MA)
- …such as Postgres, NoSQL, SQL and Cassandra DB. + Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, SQL Server, ... user support, performance monitoring and tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the… more
